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The position involves driving the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, and removing barriers that impact performance. The role includes providing resources, identifying performance standards, measuring progress, and adjusting performance accordingly. It also emphasizes supervision and development opportunities for associates, promoting company policies, and ensuring compliance with ethical standards. The position requires managing multiple projects, content management initiatives, and processes for areas of responsibility, while also focusing on behavior change and process improvement programs. The role is centered around building high-performing teams, maintaining integrity, serving customers, and striving for excellence.