Senior Manager - Hub Business Management

United Airlines•Denver, CO

3h•$127,870 - $166,492•Onsite

About The Position

At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day. Responsible for managing station finances, resource planning, and business partners for airport operations at DEN (Denver International Airport) including long and short-term planning for staffing and related bids, overtime allocations and headcount authorization. Primary responsibilities are to develop, guide, account for and analyze station financial performance; develop, justify and track capital expenditures; ensure proper financial controls; and to administer invoice and procurement processes, receivables processes, cash management processes, inventory processes and many other station specific procedures. Provides planning and administrative services to internal customers, including the Hub Leadership Team and front-line employees. Leads and motivates a team of finance and resource planning co-workers by providing work tools and training to enhance their technical and operational skills. Develops, leverages and implements best practices processes and technology to improve service to internal customers and enhance productivity.

Requirements

Bachelor's degree or 4 years of relevant work experience
2+ years financial accounting experience
2+ years financial or operating expense statement variance analysis experience
2+ years experience building employee staffing models
2+ years experience in building business cases (financial return on investment)
Excellent verbal and written communication skills
Ability to engage frontline co-workers
Ability to lead and sustain continuous improvement and process changes as needed
Team leadership experience
Strong working knowledge of Microsoft Excel, Word and PowerPoint
Understanding of capital planning processes
Understanding of invoice, receivables and cash management processes
Understanding business partner work; wheelchair, cabin cleaning, aircraft fueling, facility cleaning, and baggage handling
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Master's degree
CPA
Green Belt or Lean Six Sigma
Airport Operations experience
Experience with Anaplan
Hyperion system knowledge
Demonstrated ability to lead large groups of people

Responsibilities

Develop, guide, account for and analyze station financial performance
Develop, justify and track capital expenditures
Ensure proper financial controls
Administer invoice and procurement processes, receivables processes, cash management processes, inventory processes and many other station specific procedures
Provide planning and administrative services to internal customers, including the Hub Leadership Team and front-line employees
Lead and motivate a team of finance and resource planning co-workers by providing work tools and training to enhance their technical and operational skills
Develop, leverage and implement best practices processes and technology to improve service to internal customers and enhance productivity
Development of annual operating plan and monthly financial reporting and forecasting; overseee approximately $0.2B annual budget
Develop and deliver 1 – 3 year workforce strategic plan for DEN staffing, including analysis of anticipated attrition, retirements and employee proficiency in roles
Evaluate and streamline local employee schedule processes, including “day of” manpower delivery to leadership, active oversight of all overtime related expenses and maximizing employee communication and engagement with resource planning team
Financial administration management, including invoice processing, cash management, receivables processing and inventory monitoring and order processes - Financial controls / audits
Hire, lead and develop a manager/supervisor team of professionals
Provide ongoing senior leader updates on the status of individual department budgets as well as progress on key cost management initiatives