Senior Manager HRIT

ABM•Sugar Land, TX

21h

About The Position

The HRIT SR Manager leads the HRIT systems team to drive initiatives across all HR business functions. You will lead the team to drive solutions that subscribe to ABM’s business process, data design and technology standards to drive impactful business decisions. You will be required to build consensus around business processes, business rules, workflows and instruct the team to implement best practices in configuring and designing the HCM Systems. You will partner with internal stakeholders at all levels of management to drive technology solutions develop HR technology roadmaps to include; projects, upgrades, enhancements and improve end user experiences. Provide escalation support for system-wide issues, leveraging appropriate internal and external resources as needed. You will be required to lead, train, inspire and develop HRIT managers, analyst and others to ensure the skill sets required to support ABM’s HCM ecosystem are in place.

Requirements

Education: Bachelor’s degree in Information Technology, related field, or equivalent experience.
Experience: 5 to 7 years of HR technology experience, including leading technical resources, strong experience and understanding in developing technical solutions to solve complex problems.
Experience in Oracle cloud platforms and/or familiarity with a variety of technical platforms and architectures.
Experience in developing and guiding teams to ensure adherence to architectural designs and best practices.
Leadership and management experience leading teams.
Track record of being a change agent, one who can drive new and commercial thinking across the organization and the behaviors supporting such, while engaging in a collaborative, inclusive leadership style.
Vendor management experience.
Solid human capital management and business acumen
Demonstrated knowledge of a formal system implementation methodology – requirements gathering, design, build/test and deploy.
Working knowledge on query tools.
Excellent written and verbal communication skills and interpersonal relationship skills.
Solid understanding of SOX compliance.
Excellent problem-solving, organizational, analytical, and critical thinking skills including high discretion/judgment in decision making.
Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives.
Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization.
Skills in relationship-building, teamwork, and collaboration.
Positive attitude with a strong desire to learn and a continuous improvement mind-set.
Strong working knowledge of Excel and other Microsoft Office products.
Comfortable with routinely shifting demands.
Working knowledge of general office equipment.
Ability to prioritize projects and execute and deliver key objectives in a timely manner under tight deadlines.
Ability to work independently in a fast-paced, dynamic, results-oriented environment.
Meticulous attention to detail, self-motivated, and the ability to maintain confidentiality.

Nice To Haves

Licenses: Oracle certification preferred in one or more areas of specialty – Global Human Resources, Talent Management, Recruiting.

Responsibilities

Oversee team for day-to-day administration and maintenance of Oracle HR systems, including security administration, mass processing and uploads, workflow approvals, system documentation, and end user training.
Manage system governance, ensuring data integrity and system stability; maintain access and security levels of system users; and ensure compliance with all applicable regulations and policies.
Map business processes to HCM processes, identify strategies, risks, and options.
Identify gaps and recommend approaches and mitigations to meet business requirements while staying consistent with ABM’s architecture and infrastructure.
Design, implement, and maintain HCM solutions for our stakeholders using Oracle Cloud HCM.
Provide technical expertise and leadership in the design, development, and implementation of Oracle Cloud HCM solutions.
Collaborate with other technical teams to ensure smooth integration of Oracle HCM Cloud with other systems.
Collaborate with project teams, including a system implementor, to ensure successful delivery of solutions.
Partner with the HR functional owners and internal stakeholders to drive technology solutions that improve HR processes and streamline user experience.
Build consensus around business processes, business rules, workflows and design.
Ensure HR systems are accurately configured to meet business requirements.
Lead HRIT Team in testing, configuration, and roll-out of core and expanded HR systems modules.
Roadmap HR technology projects, upgrades, and enhancements.
Oversee HRIT team for all testing of new functionality and keep stakeholders informed about updates.
Provide expert advice and hands-on support on all modules and provide hands-on support to resolve cross-functional issues in the system.
Ensure all HR technology inquiries and issues are resolved in a timely manner.
Provide escalation support for system-wide issues, leveraging appropriate internal and external resources as needed.
Manage all support cases and relationship with external vendors.
Drive process improvements, document processes and user guides, and create and deliver reports.
Create and maintain documentation on business processes, configuration, and other materials.
Collaborate with Information Technology group and external partners, as appropriate, to integrate external systems with HRIS.
Support implementation and management of other HR systems and tools
Monitor trends in system issues and requests, recommending and implementing improvements to the user experience, functionality, configuration, or integration with other tools.
Proactively recommend and create training resources to enable consistent and effective adoption of system capabilities.
Perform other duties as assigned.
Establishes and implements processes and procedures to meet departmental internal controls requirements.
Ensures that established processes/procedures are followed as designed.
Works with Internal Controls Department to identify deficiencies in existing processes/procedures, the need for new ones, and the extent to which such processes/procedures are being followed.
Develops and implements corrective actions regarding department internal controls as necessary.
Applies organizational design skillsets to aligned with organizational strategy, executing planned department goals, and the talent planning that supports strategy/goal execution.
Facilitate, attend and document meetings and action items, in tandem or in lieu of the Sr. Director HRIT.
Ensures appropriate IT vendor contracts are in place for corresponding products and services.
Effectively manages the utilization of external services (e.g., product or platform vendors, service providers, contractors, consultants, outsourced functions).
Foster a culture of continuous improvement and innovation within the HR technology function.
Manage our MSP vendor ongoing support; addressing issues, escalations, relationships, and customer satisfaction as it relates to our Oracle platform support.