Senior Manager, HR Operations

CIeNET International • Santa Clara, CA

114d

About The Position

We are seeking a highly organized and detail-oriented Senior Manager of HR Operations to lead and manage human resources across our U.S. locations. The ideal candidate will ensure the smooth execution of HR functions, alignment of HR initiatives with business goals, and support stakeholders and executives, while maintaining compliance and contributing to organizational efficiency.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field required; HR certification preferred.
• 6+ years of experience in HR operations, including 3+ years in a leadership role.
• Knowledge of U.S. labor and employment laws and experience working with multiple state labor and employment laws.
• Experience with global mobility programs and cross-border employment practices, including visa and immigration processes.
• Strong project management and organizational skills.
• Excellent communication and interpersonal skills to interact with employees, management, and external vendors.
• Ability to handle sensitive information with discretion and maintain confidentiality.

Nice To Haves

• Experience working in a global organization is a plus.
• Experience working in a high-tech organization is a plus.

Responsibilities

• Oversee end-to-end HR operations, ensuring seamless service delivery across the organization and various locations.
• Manage employee onboarding and offboarding processes, ensuring a welcoming experience for new hires and a smooth transition for departing employees.
• Oversee benefits planning, administration, and compliance.
• Ensure accurate record-keeping and compliance with local labor laws and regulations.
• Update and maintain HR policies, processes, and procedures to ensure consistency and compliance with legal requirements and organizational goals while maintaining operational efficiency.
• Act as a point of contact for employee concerns and provide guidance on workplace issues.
• Facilitate conflict resolution and promote a positive work environment through open communication and transparency.
• Support the management team in addressing employee performance, conduct issues, and employee development opportunities.
• Ensure accurate and timely execution of performance reviews, compensation adjustments, promotions, and other compensation activities.
• Collaborate with other group entities to align HR policies, reporting compliance, and organizational strategies across the group.
• Monitor key HR metrics and provide regular reporting to leadership.
• Partner with leadership to implement people strategies that support business goals and align with company culture.
• Oversee visa processes such as work permits, renewals, and permanent residency applications, ensuring compliance with immigration laws.
• Manage employee visa inquiries, maintain accurate records, and track deadlines for timely renewals.

Benefits

• Full-time salaried position
• Excellent Health, Dental and Vision Benefits
• PTO and Sick Leave
• 401K Matching

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees