Senior Manager, Housekeeping

Player 15 GroupPhoenix, AZ
9h

About The Position

Player 15 Group – the sports & entertainment company behind the Phoenix Suns (NBA) , Phoenix Mercury (WNBA) , Valley Suns (G League) , and Mortgage Matchup Center — is redefining the industry standard. Headquartered in downtown Phoenix and engaging fans across the world, Player 15 Group is driven by possibility, innovation, and the desire to create memorable moments for our fans and community. Our culture is anchored in purpose-driven leadership and fueled by individuals who bring passion, creativity, and vision to everything they do. We challenge convention, amplify voices, and create experiences that resonate well beyond the final buzzer. This is where talent meets purpose and bold ideas become reality. We are seeking an experienced and motivated Senior Manager, Housekeeping to join our team. In this high-impact role, you will support all facets of janitorial services for Player 15 Group, including third-party vendor ABM and in-house staff, while playing a key role in broader department initiatives.

Requirements

  • Outstanding analytical skills with keen attention to detail and accuracy.
  • Computer Skills: Proficiency with Microsoft Outlook, Word, PowerPoint, and Excel.
  • Language Skills: Effective communication in written and verbal English; bilingual Spanish is a plus.
  • A proven track record of driving strong performance and operational metrics
  • Willingness to work irregular hours.
  • High school diploma or GED
  • 3-5 years of people management experience
  • 5 years of property management experience
  • A valid driver's license

Responsibilities

  • Oversee daily operations of janitorial services in the Mortgage Matchup Center Arena, 5G Suns Training Facility, MACU Mercury Training Facility, and Player 15 Group Office Headquarters provided by ABM and internal staff, including scope of work, special projects, cleaning protocols, checklists, staffing coordination, and training.
  • Administer and track budgets for janitorial services and operational supplies.
  • Manage billing, expense tracking, purchasing, and inventory control to ensure cost-effective operations and contractual compliance.
  • Ensure timely and on-budget delivery of ABM projects by monitoring performance metrics and aligning with defined scopes and financial objectives.
  • Support the VP of Operations in key areas of ABM contract negotiations, including scope review, cost analysis, and service level agreements.
  • Serve as the GBAC STAR Facility and WELL Certification Accreditation Representative
  • Active member of the facility’s Safety and Sustainability Committees.
  • Develop and implement comprehensive project plans, manage scope, timelines, and budgets using established verification and change management methodologies.
  • Maintain organized and accessible project documentation through centralized digital systems.

Benefits

  • Wide range of full-time benefit options including Medical, Dental and Vision coverages
  • Life and Disability options
  • Vacation, sick and holiday leave programs
  • Discounts at Fanatics Team Shop
  • Tickets available for Phoenix Suns and Phoenix Mercury games
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