Senior Manager, Go-to-Market Onboarding

Samsara-posted 2 months ago
$113,680 - $203,000/Yr
Full-time • Manager
1,001-5,000 employees
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This Senior Manager of Go-to-Market Onboarding will lead and scale Samsara’s onboarding and ramping programs for our Sales, Customer Success, and Renewals teams. This high-impact role will be instrumental in accelerating time to productivity, ensuring every new hire has the knowledge, skills, and confidence they need to deliver exceptional results. The ideal candidate will serve as a strategic partner to GTM leadership, Enablement, RevOps, and cross-functional stakeholders to define, operationalize, and continuously improve our onboarding and ramping programs. This is a highly visible role that requires a strong bias for action, program management excellence, and a proven track record of leading teams and programs in a fast-paced environment.

  • Lead and scale onboarding programs for Sales, Customer Success, and Renewals to drive accelerated ramp and improve performance outcomes.
  • Partner closely with Sales, RevOps, Product Marketing, and Enablement to align programs with business goals.
  • Define and operationalize a global onboarding and ramping strategy, including standardizing curriculum, processes, and tools for repeatability and scale.
  • Track and report on key program KPIs such as ramp time, attainment during ramp, onboarding completion, and engagement metrics.
  • Identify and mitigate program risks, proactively addressing roadblocks to execution.
  • Establish a center of excellence for onboarding, bringing a continuous improvement mindset to all processes and programs.
  • Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.
  • Hire, develop and lead an inclusive, engaged, and high-performing team.
  • Bachelor’s degree from an accredited university.
  • 2–3 years of people leadership experience.
  • 6–8 years of enablement experience in a fast-paced SaaS environment.
  • Direct sales experience with a strong understanding of GTM motions.
  • Demonstrated organizational leadership skills, including clear communication, the ability to influence without authority, and to foster collaborative environments.
  • Strong communication skills, including written documentation, presentation design, and meeting management.
  • Proven ability to manage complex, cross-functional programs end-to-end.
  • Strong business acumen and understanding of sales onboarding best practices.
  • Experience scaling onboarding programs for multiple GTM functions (Sales, CS, Renewals) at a high-growth B2B SaaS company.
  • Proficiency with enablement and learning platforms (e.g., Highspot, Lessonly, WorkRamp, Mindtickle) and tools like Salesforce and Google Workspace.
  • Experience in program measurement and data-driven decision making.
  • Certifications or training in adult learning, instructional design, or program management.
  • Competitive total compensation package.
  • Employee-led remote and flexible working.
  • Health benefits.
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