Senior Manager Global Operations

Ericsson • Boise, ID

1d • Hybrid

About The Position

Ericsson Enterprise Wireless Solutions (BEWS) is at the forefront of transforming how enterprises connect, operate, and grow in a 5G world. We are looking for a high-potential Senior Manager, Global Operations to support the COO of BEWS and play a critical role at the center of our business.
This is a unique opportunity for a highly driven, analytically strong, and execution-focused leader who is motivated by impact, learning, and operating at executive level visibility.
Please note: This role will be based in Plano, Texas or Boise, Idaho. Relocation is not offered.
Ericsson Enterprise Wireless Solutions Inc. does not sponsor US work authorizations for this job position, including H-1B, O-1, and TN. Ericsson also does not hire F-1’s working on EAD for this position.
As Senior Manager, Global Operations, you will act as a strategic partner and execution lead to the COO and the Global Operations leadership team. You will drive operational rigor, enable leadership decision-making, and ensure alignment across key business priorities.
You will combine analytical depth, executive storytelling, and operational execution to support critical initiatives, leadership forums, and strategic programs. Operating with a mandate from the Head of Global Operations, you will drive alignment, execution, and follow-through across senior leaders and cross-functional teams.

Requirements

• Strategic thinking: Ability to connect dots across functions and translate strategy into action.
• Analytical rigor: Strong problem-solving skills with the ability to structure ambiguous problems.
• Executive storytelling: Exceptional PowerPoint and narrative-building skills, able to communicate complex topics simply.
• Operational discipline: Strong follow-through, organization, and execution mindset.
• Communication: Clear, concise, and confident communication style with senior leaders.
• Advanced proficiency in: PowerPoint (expert-level storytelling and executive presentations) Excel / data analysis Power BI AI tools to drive faster and better decisions
• Experience with: OKR frameworks or strategic planning processes Program or project management
• Ability to synthesize: Financial data Operational metrics Market insights
• Motivated by impact and learning, not hierarchy or title.
• Demonstrates high ownership and accountability.
• Strong bias for action and speed.
• High intellectual curiosity and learning agility.
• Comfortable operating in high-visibility, high-pressure environments.
• Strong interpersonal skills with the ability to influence without formal authority.
• 3–7 years of experience in one or more of the following areas: Strategy / consulting Business operations Finance / analytics Corporate strategy or similar roles
• Bachelor’s degree required in Business, Finance, Engineering, Economics, or a related field.

Nice To Haves

• Experience in technology, telecom, or high-growth environments is a strong plus.

Responsibilities

• Partner with the COO and Operations Leadership Team to shape strategic priorities, narratives, and decision frameworks.
• Conduct structured analyses (financial, operational, market-driven) with a strong lens on growth and profitability.
• Translate complex data into clear, compelling executive insights, collaborating with the Data CoE to drive a step change in our data framework, including leveraging AI.
• Develop high-quality executive presentations for forums such as Board meetings, Leadership Team meetings, QBRs, and strategy reviews.
• Craft clear, concise narratives that connect strategy, financials, and execution.
• Ensure consistency and clarity of messaging across leadership communications.
• Support definition, tracking, and execution of OKRs and strategic initiatives across the business.
• Drive follow-through and accountability across cross-functional teams.
• Lead prioritization discussions to help the business pivot quickly and remain agile in a high-growth environment.
• Proactively identify risks, dependencies, and mitigation actions.
• Facilitate Leadership Team (LT) meetings, including agenda setting, preparation of materials, and follow-ups.
• Drive the operating cadence (QBRs, AEMs, strategic planning, operational reviews).
• Ensure meetings are decision-oriented, efficient, and outcome-driven.
• Lead and coordinate high-impact, cross-functional initiatives, ensuring the right stakeholders are involved at the right time.
• Act as a central point of coordination across Sourcing, Product, Finance, Engineering, and Sales, enabling strong collaboration and fast decision-making.
• Drive accountability and ownership through the business.
• Champion Ericsson’s culture transformation and model our leadership principles.
• Elevate initiatives that enhance engagement, accountability, and performance.
• Suport a culture of data-driven decision-making and continuous improvement, with a strong focus on leveraging AI to make faster, better decisions.

Benefits

• Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage.
• We invest in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits.
• Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
• Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, mobile therapy, and volunteer paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees