Senior Manager Global Operations

Ericsson • Boise, ID

9d • Hybrid

About The Position

Ericsson Enterprise Wireless Solutions (BEWS) is seeking a high-potential Senior Manager, Global Operations to support the COO of BEWS. This role is critical at the center of the business and offers a unique opportunity for a driven, analytically strong, and execution-focused leader motivated by impact, learning, and executive-level visibility. The position will be based in Plano, Texas or Boise, Idaho, with no relocation offered. The Senior Manager, Global Operations will act as a strategic partner and execution lead to the COO and the Global Operations leadership team, driving operational rigor, enabling leadership decision-making, and ensuring alignment across key business priorities. This role combines analytical depth, executive storytelling, and operational execution to support critical initiatives, leadership forums, and strategic programs, operating with a mandate from the Head of Global Operations to drive alignment, execution, and follow-through across senior leaders and cross-functional teams.

Requirements

• Strategic thinking: Ability to connect dots across functions and translate strategy into action.
• Analytical rigor: Strong problem-solving skills with the ability to structure ambiguous problems.
• Executive storytelling: Exceptional PowerPoint and narrative-building skills, able to communicate complex topics simply.
• Operational discipline: Strong follow-through, organization, and execution mindset.
• Communication: Clear, concise, and confident communication style with senior leaders.
• Advanced proficiency in: PowerPoint (expert-level storytelling and executive presentations), Excel / data analysis, Power BI, AI tools to drive faster and better decisions.
• Experience with: OKR frameworks or strategic planning processes, Program or project management.
• Ability to synthesize: Financial data, Operational metrics, Market insights.
• Leadership Traits: Motivated by impact and learning, not hierarchy or title. Demonstrates high ownership and accountability. Strong bias for action and speed. High intellectual curiosity and learning agility. Comfortable operating in high-visibility, high-pressure environments. Strong interpersonal skills with the ability to influence without formal authority.
• 3–7 years of experience in one or more of the following areas: Strategy / consulting, Business operations, Finance / analytics, Corporate strategy or similar roles.
• Bachelor’s degree required in Business, Finance, Engineering, Economics, or a related field.

Nice To Haves

• Experience in technology, telecom, or high-growth environments is a strong plus.

Responsibilities

• Partner with the COO and Operations Leadership Team to shape strategic priorities, narratives, and decision frameworks.
• Conduct structured analyses (financial, operational, market-driven) with a strong lens on growth and profitability.
• Translate complex data into clear, compelling executive insights, collaborating with the Data CoE to drive a step change in our data framework, including leveraging AI.
• Develop high-quality executive presentations for forums such as Board meetings, Leadership Team meetings, QBRs, and strategy reviews.
• Craft clear, concise narratives that connect strategy, financials, and execution.
• Ensure consistency and clarity of messaging across leadership communications.
• Support definition, tracking, and execution of OKRs and strategic initiatives across the business.
• Drive follow-through and accountability across cross-functional teams.
• Lead prioritization discussions to help the business pivot quickly and remain agile in a high-growth environment.
• Proactively identify risks, dependencies, and mitigation actions.
• Facilitate Leadership Team (LT) meetings, including agenda setting, preparation of materials, and follow-ups.
• Drive the operating cadence (QBRs, AEMs, strategic planning, operational reviews).
• Ensure meetings are decision-oriented, efficient, and outcome-driven.
• Lead and coordinate high-impact, cross-functional initiatives, ensuring the right stakeholders are involved at the right time.
• Act as a central point of coordination across Sourcing, Product, Finance, Engineering, and Sales, enabling strong collaboration and fast decision-making.
• Drive accountability and ownership through the business.
• Champion Ericsson’s culture transformation and model our leadership principles.
• Elevate initiatives that enhance engagement, accountability, and performance.
• Support a culture of data-driven decision-making and continuous improvement, with a strong focus on leveraging AI to make faster, better decisions.

Benefits

• Competitive package to help with your individual needs and goals.
• Opportunity for an annual bonus.
• Subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution.
• For California employees, a subsidized HMO option through Kaiser.
• Subsidized dental and vision coverage.
• 401(k) plan with a 4% company match and immediate vesting.
• Company-paid employee basic life and AD&D insurance.
• Company-paid disability benefits.
• Minimum of 15 days of accrued vacation.
• Up to 3 personal days per year.
• 11 annual holidays.
• 8 hours of volunteer time.
• 80 hours of sick time annually.
• Up to 16 weeks of paid maternity leave.
• 6 weeks of parental or adoption leave at 100% of pay.
• Comprehensive Employee Assistance Program.
• Mobile therapy.
• Volunteer paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior