About The Position

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference. While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities. The Senior Manager, Global Medical Operations will provide dedicated operational support to the ViiV Global Medical business, encompassing Global Medical Science and Franchise Medical functions. This role requires strong project management skills and the ability to adapt to team needs, ensuring the success of the broader team while managing day-to-day operational tasks effectively.

Requirements

  • Bachelor’s degree
  • 5+ years of clinical study support experience in a clinical development organization
  • Experience in Project Management.

Nice To Haves

  • Bachelor’s degree in science, nursing, or medical field, or equivalent experience in medical field.
  • Master’s degree in clinical research or equivalent experience in medical field.
  • Experience working on Microsoft Office Suite.
  • Experience in project management and organizational skills.
  • Experience preparing and delivering written and verbal communications in a professional setting
  • Experience in working or familiarity with systems such as Veeva, Apollo, Cvent, GLASSES, Content Lab, ideaPoint, and iEnvision.
  • Experience in working for Digital and Artificial Intelligence (AI)
  • Experience with budget management, contracts, and payment processing.
  • Experience to provide detailed, meaningful feedback and improvements to ways of working.

Responsibilities

  • Provide operational oversight and management of the Global Grants and Donations and Congress/Conference programs.
  • Maintain and archive electronic study files for Global Grants and Donations and Congress/Conference programs.
  • Manage Transfer of Value (TOV) reporting requirements at regional and state levels, ensuring validation and accuracy.
  • Conduct Management Monitoring (MM) to ensure audit-worthiness.
  • Ensure alignment and completeness of publication data in Datavision/Envision and ViSiONS systems for VH Supported Studies.
  • Provide publication reports to key stakeholders and operational management support for VH Data Disclosure Steering Committee.
  • Support Event/Meeting Management vendors for congress/conference logistics, including attendee registration, room reservations, and briefings.
  • Maintain portals and archives, including GLASSES and Global Franchise Advisory Boards Teams site.
  • Oversee the Anti-bribery and Corruption (ABAC) framework, including due diligence and corporate security investigations.
  • Provide support to Head of Sci Comms team with budgets for Sci Comms, Grants, and Conference Sponsorships, including tracking, and payments.
  • Manage contracts, change orders, and payment processing, resolving payment issues in collaboration with relevant teams.
  • Flexibly support the team to ensure success in achieving organizational goals and objectives.
  • Represent VH on working groups and communicate updates to the Global Medical Operations Team.
  • Identify, develop, and enhance processes and procedures, ensuring standardization and sharing of best practices.
  • Collaborate with internal and external stakeholders to ensure alignment with Global Medical Operations goals and initiatives, including Integrated Evidence Plans, Investigator Sponsored Research and Global Grants and Donations.
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