Senior Manager, Global Investigations - Marketplace Investigations

Walmart • Bentonville, AR

256d • $90,000 - $180,000

About The Position

This role requires relocation to Bentonville, AR. Relocation support is available if you meet the requirements. The Senior Manager, Global Investigations - Marketplace Investigations, will lead investigations focused on identifying counterfeit/stolen products sold online, the use of proactive analytics to review potential risks in the marketplace environment, and proactively examining other potential e-commerce criminal activity. Additionally, this individual will mitigate known risks by providing solutions and process refinements and support where necessary investigations on our cyber team.

Requirements

• Bachelor's degree in Criminal Justice, Business Administration, Political Science, or related field and 4 years investigative experience in casework/management, auditing, security, or related field OR 6 years investigative experience in casework/management, auditing, security, or related field.
• Experience effectively using Excel, BigQuery, and a variety of analytical tools in an investigative capacity.
• Experience in cyber investigations and/or e-commerce investigative methodologies.
• Experience in overseeing investigations that prioritize stolen or counterfeit investigations.
• Proven track record in conducting online investigations to identify, isolate and prosecute large scale fraud schemes.
• Exceptional written communication skills and the ability to present complex technical information to both technical and nontechnical audiences.
• Ability to manage multiple complex cases while achieving results.
• Comfortable with ambiguity and a self-starter.

Nice To Haves

• Forensic Accounting experience.
• Certified Fraud Examiner (CFE) certification.
• Certified Protection Professional (CPP) certification.
• Certified Public Accountant (CPA) certification.

Responsibilities

• Conduct complex investigations, receiving and assigning allegations from a variety of channels.
• Develop investigative theory and use specialized techniques to gather and evaluate evidence.
• Conduct and direct interviews of direct and indirect witnesses and present findings to business unit and law enforcement agencies.
• Identify vulnerabilities and recommend process refinements.
• Prepare investigative findings in a comprehensive, coherent and proficient report.
• Prepare reports and evidence to meet legal and regulatory requirements for presentations.
• Develop and lead internal and external liaison responsibilities.
• Identify, relay, and communicate potential threats, vulnerabilities and risks across multiple disciplines.
• Research relevant customer, industry, and technical matters and document findings.
• Train customers on key issues and analyze data for complex current and future trends.
• Plan and execute proactive strategy for Investigations.
• Utilize and analyze electronic media to identify potential risk trends.
• Develop and leverage internal and external partnerships and networks to maximize the achievement of business goals.
• Support an environment where associates respect and adhere to company standards of integrity and ethics.

Benefits

• Health benefits including medical, vision and dental coverage.
• Financial benefits including 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty and voting.
• Short-term and long-term disability.
• Education assistance with college degrees.
• Company discounts.
• Military service pay.
• Adoption expense reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree