Senior Manager, Global Fulfillment CoE/BPO - Customer Service & Analytics
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About The Position
As a world leader in premium spirits, Suntory Global Spirits inspires human connections. Consumers from all corners of the globe call for the company's brands, including the iconic Jim Beam and Maker's Mark Bourbon brands and Suntory Whisky Kakubin, as well as world renowned premium brands including Knob Creek, Basil Hayden's and Legent Bourbon; Yamazaki, Hakushu, Hibiki and Toki Japanese Whisky; Teacher's, Laphroaig and Bowmore Scotch Whisky; Canadian Club Whisky; Hornitos and Sauza Tequila; EFFEN, Haku and Pinnacle Vodka; and Sipsmith and Roku Gin. Suntory Global Spirits has committed to implementing a standard global process leveraging industry best practices across our Supply Chain to deliver operational excellence. This will require a Supply Chain transformation program to evolve to a global way-of-working across Customer Service & Fulfillment in each region. The Global S&OP and Fulfilment Center of Excellence (CoE) is essential to the development and implementation of this business transformation program. The Sr Manager, Global Fulfillment CoE/BPO - Customer Service & Analytics is a critical role for this function.
