About The Position

The Senior Manager, Global Benefits & Payroll role is responsible for ensuring operational excellence, compliance, and alignment with organizational objectives. The Senior Manager leads a team of professionals who manage the day-to-day administration of payroll and benefits, focusing on process optimization, governance, and employee experience.

Requirements

  • Bachelor’s degree in Human Resources, Finance, Accounting, or related field , preferred.7+ years of progressive experience in payroll and benefits administration, with at least 5+ years in a managerial or leadership role.
  • Proven success leading multi-country teams and ensuring compliance in complex, global environments.
  • Strong knowledge of global employment laws, tax regulations, and benefits administration best practices.
  • Experience with enterprise HRIS and payroll systems, preferably ADP
  • Exceptional leadership, coaching, and team development skills.
  • Strong analytical, organizational, and problem-solving abilities.
  • Excellent communication and stakeholder management skills.

Nice To Haves

  • Certified Payroll Professional (CPP)
  • SHRM-SCP or SPHR

Responsibilities

  • Lead, develop, and mentor the payroll and benefits teams to ensure consistent, accurate, and compliant execution of all programs.
  • Drive the process of global payroll and benefits operations, ensuring alignment with evolving regulatory environments.
  • Establish performance standards, service-level metrics, and quality controls across all geographies.
  • Serve as the primary point of escalation for complex payroll or benefits issues requiring managerial intervention.
  • Partner with Sr Director, People Operations to manage budgets, and align total rewards initiatives with broader organizational priorities.
  • Represent the function in audits, leadership reviews, and cross-functional projects impacting total rewards.
  • Oversee global payroll operations across multiple countries, ensuring compliance with tax, labor, and statutory requirements.
  • Ensure internal controls, audits, and documentation standards are maintained and aligned with compliance standards.
  • Evaluate and implement process improvements and technology enhancements to support scalability and efficiency.
  • Act as the point of contact and assume the Payroll Manager’s responsibilities in their absence.
  • Provide oversight of global benefits programs, including health, retirement, insurance, and wellness initiatives.
  • Assess and benchmark programs to ensure competitiveness and cost-effectiveness.
  • Oversee the communication and education of benefits programs to enhance employee understanding and engagement.
  • Lead the design, implementation, and continuous evaluation of competitive global benefits programs, including health, retirement, insurance, and wellbeing initiatives.
  • Analyze benefits utilization and employee feedback to inform recommendations for program improvements.
  • Oversee open enrollment, and benefits communications in partnership with the Sr. Director, Operations and Corporate Communications.
  • Collaborate with Sr Director, People Operations and Finance to manage benefits budgets, cost modeling, and forecasting.
  • Partner with the Sr Director, People Operations to ensure regional benefits offerings are competitive and compliant with local requirements.
  • Ensure all benefit plans are administered in accordance with company policies, and statutory obligations.
  • Act as the point of contact and assume the Benefit Manager’s responsibilities in their absence.

Benefits

  • medical
  • dental
  • vision
  • 401k
  • equity
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