Senior Manager GenAI
About The Position
Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always confidently in the driver’s seat and ready to #MoveAtTheSpeedOfRight. Accertify is seeking a Sr. Manager of Generative AI to lead our company-wide strategy for leveraging AI for operational efficiency for both internal and external products. This leader will serve as the central point of intake for AI and automation needs, orchestrate the deployment and adoption of solutions, and ensure tools are used responsibly and effectively across the organization. This role requires a unique blend of technical fluency, business acumen, vendor management, and organizational leadership. The ideal candidate is as comfortable evaluating AI platforms as they are communicating company-wide adoption strategies and partnering with leaders across functions. This role will report up through the AI/ML organization.
Requirements
- 8+ years of experience in software or data engineering, including automation, enterprise technology, or operational efficiency roles.
- Experience working with procurement, compliance, and legal functions to vet and implement enterprise solutions.
- Exceptional communication skills, with the ability to translate complex technology concepts into clear business value narratives.
- Demonstrated success in building and leading teams.
Nice To Haves
- Familiarity with MCP (Model Context Protocol), and workflow automation tools like N8N, Windmill, or Node-RED a plus.
- Experience with Apache Spark, Airflow, or similar training and orchestration tools.
Responsibilities
- Own AI Efficiency Initiatives: Lead a centralized intake process to capture internal business optimization needs and determine whether AI, automation, or other tools are best suited for the challenge (e.g. Agentic workflows, LLMs, cron, etc).
- Cross-department Collaboration: Partner with leaders across all business units to identify opportunities for AI and process optimization, translating their needs into scalable solutions.
- AI Tool Selection & Communication: Establish and communicate clear standards for approved tools and AI use cases across the company; serve as the primary voice for AI adoption internally.
- Procurement & Vendor Management: Partner with procurement, compliance, and legal teams to evaluate, propose, and negotiate with vendors. Ensure chosen solutions align with regulatory, security, and business requirements.
- Training & Deployment: Oversee technical rollouts to ensure seamless adoption of AI and automation solutions.
- Team Leadership: Manage and mentor a high-performing and cross-functional team of operations and AI engineers.
- Strategy & Measurement: Define and track KPIs for AI adoption, efficiency gains, and productivity improvements. Continuously refine the roadmap based on results and feedback.
Benefits
- Health & Wellness: Medical, dental, and vision coverage for you and your family.
- Time Off: Paid time off, holidays, and personal days to maintain work-life balance.
- Financial Growth: We offer competitive compensation, performance-based rewards, and local retirement or savings plans where applicable, along with financial education resources.
- Career Development: Training programs, mentorship opportunities, and growth potential within the company.
- Wellness Support: Mental health resources, fitness perks, and wellness programs.
- Extras & Perks: Commuter benefits, employee discounts, and company-sponsored events.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
