Senior Manager, Functional Regulatory Inquiries and Exams

About the position

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us 'challenge the status quo' and transform the finance industry together. The Regulatory Liaison Office (RLO) leads, guides, and helps shape the company's regulatory interactions with both prudential and functional regulators. The functional RLO team is primarily responsible for Schwab's engagement with its securities/commodities regulators, including the SEC, FINRA, CFTC, NFA, international and state securities regulators, and exchanges such as CME Group, on compliance-related matters, regulatory inquiries, and examinations.

Responsibilities

• Review, research, and respond to complex inquiries received by the firm from securities and derivatives (futures/forex) regulators.
• Assist CREG Directors with coordination and management of examinations from the firm's primary regulators.
• Communicate directly with regulators including managing and tracking requests for information, participating in meetings with regulators, and ensuring all regulatory interactions are managed in a manner that aligns with and enhances Schwab's brand.
• Execute periodic tasks associated with inquiry handling, such as tracking inquiries or developing reports for senior management, and analyze inquiries and responsive materials for trends, red flags, and issues requiring follow up.
• Collaborate exceptionally with peers in Compliance, Legal, and other functions to ensure matters and issues are handled effectively and efficiently.
• Connect the dots across regulators, inquiries, and examinations for the firm to effectively identify and escalate emerging enterprise-wide risks and issues.
• Evaluate needs and parameters of the inquiry management process and make recommendations as to the effectiveness and adequacy of certain internal controls, policies, procedures, and systems of supervision.

Requirements

• Bachelor's degree required.
• Minimum 5-10 years of relevant experience in the financial services industry, ideally in a regulatory compliance role at a regulated Broker Dealer, FCM, FDM, exchange or regulatory agency.
• Prior experience assessing and responding to regulatory inquiries and examinations in the financial services industry.
• Knowledge of broker-dealer and investment advisor industry regulatory practices and securities rules.
• Familiarity with Broker Dealer operations, including equity/fixed income trading and trade reporting is highly desired.
• Strong organizational skills, with proven ability to drive and execute on multiple projects simultaneously.
• Strong MS Office skills.

Nice-to-haves

• Strong analytical skills, excellent attention to detail, and the ability to interpret regulations and regulatory guidance and apply them to real world business scenarios.
• Outstanding written and verbal communication skills with demonstrated ability to communicate effectively with all levels of an organization.
• Strong problem-solving skills and an intellectual curiosity and desire to 'figure things out.'
• Demonstrating exceptional judgment as well as a broad understanding of the potential implications of actions and decisions.
• Acting decisively in making solid, informed judgment calls in response to both the regulatory environment and the day-to-day business issues, with appropriate escalation where needed.
• Recognizing and taking proactive steps to address something that needs to be done rather than waiting for direction.
• Working collaboratively with various groups with potentially disparate objectives.
• Willingness to cross-train and be a team player if asked to assist with RLO activities beyond inquiries.
• Ability to effectively juggle multiple conflicting priorities with associated deadlines.

Benefits

• Eligible for bonus or incentive opportunities.