Senior Manager, Fulfillment Technology (Remote)

The ODP Corporation • Boca Raton, FL

94d • $116,100 - $195,500 • Remote

About The Position

A Senior Manager, Technology Fulfillment is responsible for the planning, execution and customer experience for our product and service offerings on our business platforms. Proven experience with demonstrated success managing customer-facing business initiatives from conception to implementation to delivery with quantifiable results is required. This position will implement a strategic roadmap for our product and service offerings that outlines key functional capabilities to be invested and pursued that maximize sales and customer experience. Works cross-functionally in a matrixed team environment within Product and Tech, IT, digital marketing, core business teams and our global platforms leadership team to deliver and share results.

Requirements

• Bachelor's degree or equivalent experience in Computer Science, Information Systems, Business.
• Minimum of 6 years of experience, with at least 3 years in a managerial role.
• Superior analytical skills; capable of refining strategic, technical roadmaps and synthesizing to make improvements and recommendations.
• Excellent verbal and written communication skills; able to present and defend research findings and design decisions.
• Ability to facilitate smooth collaboration and build trust among team members.
• Ability to drive results, inspire and motivate team performance.
• Experience with functionality delivery from concept to deployment.

Nice To Haves

• Advanced degree is a plus.

Responsibilities

• Guides the team in overall technology design activities.
• Grow the team in terms of knowledge and understanding of the systems and best practices.
• Overarching people management responsibilities include hiring, goal setting, performance management, coaching, training, and development.
• Fosters growth and skill acquisition.
• Work closely with business partners and customers to understand their needs and provide appropriate solutions.
• Responsible for project estimation and execution plans.
• Partners with product managers, UX designers and researchers, technical architects, business owners, and testing teams.
• Manage project timelines and budget, responsible for application/system, including scopes, timelines, dependencies and deliverables.
• Assign work to resources and responsible for the allocation and movement of resources from project to project.
• Work with the team in the follow-up of the execution of the project.
• Be the point person for escalations and serve as the domain expert of your area.

Benefits

• Medical Insurance/Prescription Drugs
• Dental Insurance
• Vision Insurance
• Flu shots
• Mental Health Benefits Support Programs
• Employee Assistance Program (EAP)
• Flexible Work Schedules
• Paid Holidays
• Paid Time Off (up to 128 hours in the first year)
• Paid Parental Bonding
• Adoption Reimbursement
• Fertility Treatment Discounts
• 401(k) and Roth Savings Plans
• Savings Plan Employer Match
• Commuter Benefits
• FSA/HSA Pre-Tax Benefits
• Short & Long-Term Disability
• Charitable Giving
• Volunteering & Mentorship

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: Bachelor's degree