Senior Manager, FORUM Installation & Training - remote

Jobgether • Prior Lake, MN

1d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior FORUM Installation & Training Manager - REMOTE. In this role, you will have a significant impact on our operations by overseeing the project management and implementation of FORUM installations and upgrades. You will collaborate with various teams to meet timelines and customer expectations, while also working closely with international partners. The position emphasizes internal process improvement and enhancing communication strategies. Your leadership will be vital in mentoring a dynamic team and promoting the brand's visibility in the market.

Requirements

• Strong coaching and development skills with a proven track record.
• Ability to create a positive virtual work environment and build trust.
• Experienced in progressive performance management methods.
• Experience in the medical industry, especially ophthalmic.
• Strong communication skills, both verbal and written.
• Superior understanding of networking topologies and operating systems.
• Proficient in organizing and analyzing issues with actionable solutions.
• 7-10+ years of relevant experience in a medical setting.

Nice To Haves

• Knowledge of EMR/EHR business models is a plus.

Responsibilities

• Collaborate with Sales, Project Management, and Installation teams to design effective FORUM deployment strategies for customers.
• Maintain a two-way communication with the FORUM service team to share best practices.
• Assist in creating business cases for resource expansion and training protocols.
• Foster cross-functional relationships with FORUM Support, Field Service, and Product management.
• Review and adjust processes consistently to enhance team productivity.
• Manage projects and installations of FORUM at customer sites, including trade shows.
• Create project maps for strategic planning and long-term workflow.
• Communicate customer needs with Sales and Technical Support teams.
• Deliver impactful presentations and communication across teams.

Benefits

• Medical, Vision, and Dental insurance.
• 401k Matching.
• Employee Assistance Programs.
• Paid vacation and sick leave.
• Performance Bonus eligibility.
• Additional perks that promote work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees