Senior Manager, Financial Crime Risk Management Training

TD • New York, NY

4d

About The Position

The Senior Manager, Financial Crime Risk Management Training leads/manages a team of facilitators in the delivery of effective learning solutions and programs for a business or enterprise portfolio and/or specialized function and acts as a subject matter expert in own area of expertise. Ensures the team is on track with their objectives and output, efficiently meeting the goals of the supported portfolio and of L&D as a function. Depth & Scope: Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required Oversees a high performing diverse team of L&D facilitation and program support experts across multiple locations and work arrangements Recognized as top level expert within the company and requires significant in-depth and/or breadth of expertise in a complex field and knowledge of broader related areas Integrates knowledge of the enterprise function’s or business segment’s overarching strategy in leading program design, policy formulation or operating standards within one or more areas of expertise Anticipates emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvements Serves as a source of expert advice to senior management in field of specialty; may lead team(s) of related specialists/experts Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.) Advises on execution strategy and leads the development and deployment of functional programs or initiatives within their own field or across multiple specialties

Requirements

• Undergraduate degree or equivalent work experience
• 5+ years of experience
• Proven leadership experience, with the ability to effectively manage and develop a team of training professionals, prioritize tasks, and drive results in a dynamic and fast-paced environment

Nice To Haves

• Design, develop, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements.
• Customize content based on audience, risk level, and regulatory obligations, incorporating industry trends, enforcement actions, and internal policies.
• Develop engaging training materials that align with FCRM policies and global standards.
• Analyze training effectiveness using completion metrics, learner feedback, and knowledge assessments; recommend and implement improvements.
• Participate in training needs assessments in coordination with FCRM and business stakeholders to identify knowledge gaps and emerging risk areas.
• Support the implementation of regulatory remediation activities related to training commitments.
• Maintain thorough documentation of training initiatives, delivery, and controls to meet internal audit, regulatory, and Monitor expectations.
• Track and report on remediation milestones and BAU oversight metrics related to FCRM training.
• Collaborate with FCRM subject matter experts and business line partners to ensure training content is accurate, timely, and impactful.
• Provide advisory support and act as a liaison with business units for training delivery, communication strategies, and rollout logistics.
• Monitor industry developments, regulatory changes, and best practices to proactively update training content and methods.
• Contribute to strategic initiatives aimed at strengthening the culture of compliance and financial crime risk awareness across the organization.

Responsibilities

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversees a high performing diverse team of L&D facilitation and program support experts across multiple locations and work arrangements
• Integrates knowledge of the enterprise function’s or business segment’s overarching strategy in leading program design, policy formulation or operating standards within one or more areas of expertise
• Anticipates emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvements
• Serves as a source of expert advice to senior management in field of specialty; may lead team(s) of related specialists/experts
• Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
• Advises on execution strategy and leads the development and deployment of functional programs or initiatives within their own field or across multiple specialties
• Coaches and manages a team of facilitators to deliver timely, high quality consistent, creative, leading edge learning solutions through multiple delivery approaches that positively impact business and TD metrics in partnership with design/development, program evaluation & measurement
• Partners with business representatives and others within L&D to ensure comprehensive scheduling and resourcing for all supported L&D programs and curricula
• Ensures effective deployment of facilitation and program support resources to meet the needs of the businesses supported; conducting resource planning to ensure optimal utilization and minimize time spent on administration activities
• Proactively looks for ways to enhance learner experience while employing the optimal number of resources
• Works closely with key business leaders to develop L&D plans, ensuring the optimal use of resources and leverages the Bank's operating model to maximize efficiency, effectiveness and scale
• Plans and executes on strategic activities, reviews and communicates results, and adjusts tactics accordingly
• Consistently builds out facilitation capability within the team to enable a center of expertise
• Ensures regular and consistent observation and developmental coaching and feedback to increase overall facilitation and program support expertise, effectiveness and efficiency
• Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Cultivates and models the Colleague Promise to support colleague growth, and a culture of care; makes an impact at work and in our communities by leading with authenticity and supporting well-being to represent TD's brand
• Builds and retains an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborates to move with speed and get things done
• Demonstrates inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results
• Enables colleague growth by encouraging colleague development to achieve career and business objectives, ensuring timely feedback, motivating appreciation and recognition to all colleagues
• Enables a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership
• Fosters an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensures timely management and escalation of issues and creates opportunities to collaborate with other functions and teams
• Leads team through change and creates an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity and empowering colleagues to drive innovation
• Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive results
• Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TD
• Fosters a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results
• Manages employees in compliance with all human resources policies, procedures and guidelines of conduct

Benefits

• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees