Senior Manager - Finance Systems

Qualtrics • Seattle, WA

83d • $191,000 - $348,000 • Hybrid

About The Position

The Senior Manager of Finance Systems is responsible for overseeing the strategy, implementation, usability, stability, security, and optimization of our core financial systems landscape. This includes NetSuite, Coupa, Concur, Stripe, Divvy, Adaptive, etc. The Senior Manager will also play a key role in the implementation of new subscription billing and revenue recognition tools, in close collaboration with an implementation partner, and the Finance Systems team will own those platforms after implementation. This role will manage and develop a team of finance systems professionals. The team is committed to owning and managing the company's finance systems through robust governance, expert technical support, process improvement, and the strategic implementation of new functionality to enhance our corporate technology stack, particularly in the order-to-cash lifecycle.

Requirements

• Bachelor's Degree in Finance, Accounting, Management Information Systems, Business Administration, or a related field.
• 10+ years of progressive experience managing, supporting, and optimizing a diverse financial systems landscape, including deep expertise in finance systems and significant experience with procure-to-pay, expense management, payment processing, and spend management solutions.
• Proven experience leading the implementation of subscription billing and/or revenue recognition systems.
• 5+ years of direct people management experience, with a demonstrated ability to build, lead, and motivate high-performing technical teams and foster employee career growth.
• Strong understanding of quote-to-cash, procure-to-pay, and record-to-report processes.
• Demonstrated experience in standardizing and simplifying complex system landscapes and business processes.
• Proficiency in building and maintaining internal processes that align with the development lifecycle and SOX compliance best practices.
• Experience in working with external consultants.
• Excellent communication, interpersonal, and stakeholder management skills.
• Professional English fluency required.

Responsibilities

• Maximizing the potential and fostering the growth and development of a talented team of finance systems analysts and administrators.
• Deeply understanding finance, accounting, and quote-to-cash business processes and objectives & owning strategic initiatives that span across multiple departments, including the Transformation Office.
• Collaborating effectively with teams across Finance, Sales, Operations, IT, and with consultants to provide guidance on system best practices, process improvements, and innovative recommendations.
• Staying updated with technology trends, particularly in Finance Systems, ERP solutions, subscription management, and revenue recognition.
• Prioritizing user experience and adoption across all finance systems.
• Implementing effective change management strategies, especially during new system implementations and process renovations.
• Measuring and tracking systems performance, data integrity, and process efficiency.
• Staying agile and adaptable in a dynamic business environment.
• Continuously learning and growing, both individually and as a team leader.
• Working closely with leaders in Finance, the Transformation Office, and other IT managers to ensure the entire team is working together towards a unified vision and goals.

Benefits

• Experience Bonus program offering unique experiences on the 1-year anniversary with the company.
• Global Wellness Reimbursement program.
• Global Mental Health Benefit, providing 24/7 mental health support for employees and their dependents.
• Savings Fund program for automatic monthly contributions and employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees