Senior Manager, Field Services

Onto Innovation•Milpitas, CA

3d•$148,000 - $222,000

About The Position

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient.

Requirements

Bachelor's degree in engineering, Operations Management, or related technical field
>3 years in leadership position
Experience in the Semiconductor industry

Responsibilities

Ensure consistency in installation practices across regions and capture lessons learned for continuous improvement.
Develop and maintain standardized installation procedures and documentation for all ONTO product lines.
Partner with Business units, Manufacturing, and Training teams to align installation processes with product readiness and organizational goals.
Implement process improvements to enhance installation efficiency and quality.
Track and report key metrics.
Act as escalation point for field issues, coordinating with Engineering, Manufacturing, and Parts teams to accelerate resolution.
Serve as OBQ (Outbound Quality) driver and advocate for field teams.
Capture and disseminate best practices and lessons learned globally to improve future installations