Senior Manager, Executive Communications & Strategy

CVS Health

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary As a key member of the Digital, Data, Analytics and Technology (“DDAT”) team, you will be an integral member a dynamic organization committed to building delightful customer experiences at scale, accelerating business growth, and driving operational efficiencies by powering CVS Health to be a ‘digital first, technology forward and data driven’ company. This role is responsible for managing both internal and external messaging to build brand awareness, drive adoption, and support business objectives across the Aetna Technology organization. Key responsibilities include developing and executing communication strategies that support product vision, roadmap milestones, and organization priorities, managing high impact communications (i.e., speeches, town halls, all hands, product updates), and partnering with key stakeholders (Product, Engineering, Design, Marketing) to ensure message alignment and consistency. To be successful in this role, you must be a methodical thinker, an exceptional writer, and trusted advisor with a deep understanding of product driven environments. You must have experience translating complex product strategies, technical concepts, and data into clear compelling narratives for diverse audiences. Additionally, you need to have top-notch project management skills.

Requirements

7+ years of professional experience in communications, public relations, or related fields, with a proven history in product and/or technology communications.
7+ years of solid experience with writing, editing, and storytelling skills with the ability to tailor messages for multiple audiences and platforms.
Able to create stories using data analytics and story boards.
Excellent business acumen skills.
7+ years of MS Office Programs for reporting and presentations.
7+ years of experience with the ability to understand product roadmaps and technical concepts.
Outstanding organizational skills with the ability to manage multiple priorities in a challenging environment.

Nice To Haves

Master’s degree
AI tools for presentations and reporting
Video software tools such as QuickTime
Experience working in an Agile environment.

Responsibilities

Strategic communication partner to Product executives, shaping priorities and messaging.
Develop and deliver executive ready communications for product strategy, roadmaps, and key initiatives.
Translate complex product and technical concepts into clear compelling narratives.
Lead communications for major launches, transformations, and change initiatives.
Ensure strong alignment across key stakeholders (Product, Engineering, Design, and Marketing)
Support & integrate communications for existing Aetna technology platforms and initiatives.

Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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