Senior Manager, Event Safety & Security

Arena Operations • Atlanta, GA

87d

About The Position

The Senior Manager, Event Safety & Security provides oversight and supervision of security personnel and supervisors and is responsible for overseeing the security of events as well as implementing, maintaining, and updating security policies, programs, procedures and systems designed to protect and provide a safe and secure environment for all State Farm Arena tenants, employees, vendors and contractors.

Requirements

• Bachelor's degree is preferred; however, an equivalent combination of education and experience will also be given consideration
• Four years or more of event or related professional experience managing full-time and part-time staff preferably within the Sports and Entertainment Industry experience
• Excellent written and verbal communication skills, as well as effective interpersonal skills
• Knowledge of human behavior, including crowd management principles and the ability to implement effective crowd control techniques as necessary
• Must be detail-oriented and organized with an ability to multi tasks and adapt to change
• Ability to provide training and directions to Security personnel within the department
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook), CCTV and access control systems
• Extensive knowledge in ABI scheduling software and systems
• Must be able to pass a criminal background check, motor vehicle check and previous employment check prior to employment
• Must have a flexible schedule, with the ability to work as an Event Security Manager on Duty during nights, weekends and holidays as necessary
• Ability to stand, sit, crouch, and bend throughout the course of daily activities

Nice To Haves

• Strong knowledge of safety and security principles, regulations, and best practices.
• Excellent leadership and communication skills, with the ability to engage and influence stakeholders at all levels
• Analytical and problem-solving skills to assess risks and develop mitigation strategies.
• Experience in developing and implementing security programs, policies, and procedures. Strong organizational and project management skills.

Responsibilities

• Provide effective leadership in regard to the security planning and management for all events at State Farm Arena to include collaboration with other departments, security advances, providing security briefing and deployment sheets for each event, evaluation and coaching of staff
• Recruit, interview, select, and train security personnel. Ensure security personnel is an effective team supplied to best support strategic goals while maintaining the highest level of industry standards applying to safety and security
• Provide expert advice and technical expertise to department heads and upper management of security plans and emergency response plans
• Carries out supervisory responsibilities aligning with the organization's policies and applicable laws- train, supervise, evaluate, counsel Security personnel in accordance with Atlanta Hawks & State Farm Arena Security Department's policies and procedures
• Proactive enforcement of State Farm Arena policies and procedures, and ensure timely response and follow up to violations and complaints from guests, clients, and employees according to established policies and procedures
• Supports and assists with the scheduling and payroll of event security personnel
• Conduct investigation of accidents and criminal acts of personnel or property in State Farm Arena
• Collaborate with management and security officials to develop training programs, employee safety presentations, practical exercises and tabletops to ensure that our operating procedures are provided for internal and external guests
• Collaborate with 3rd party agencies/promoters to determine security needs for events and to build security advances
• Communicate and participate in security measures for high-profile government officials; working hand-in-hand with FBI and CIA, and maintain a positive relationship with all Metro enforcement agencies as well as the APD
• Represent and participate in appropriate committee activities in addition to attending weekly meetings. Assist Sr.Director with all Security needs directly relating to State Farm Arena
• Responsible for Emergency preparedness by maintaining a working knowledge of all emergency policies, procedures and regulations
• Acts as on-duty security department manager for various events to include ancillary events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees