Senior Manager, Event Operations and Business Strategy

Compass Group USA • Redmond, WA

66d • $100,000 - $110,000

About The Position

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Requirements

• Bachelor's degree or equivalent experience.
• Extensive experience with Microsoft Office Suite and current on Microsoft Industry Trends.
• Able to quickly learn new tools/software.
• 7-10 years of experience in Customer Service.
• 5+ years of experience leading and developing teams.
• 3-5 years of experience planning executive events.
• Event planning certification; such as CMP or CSEP is a plus.
• Exceptional professionalism and client-focused mindset.
• Strong leadership, interpersonal and customer service skills.
• Excellent communication skills are a must (both verbal & written).
• Must be process oriented, organized and have attention to detail, yet also be flexible.
• Self-motivated and able to keep up in a strategic and fast paced environment.
• Independent, yet able to follow guidelines well and shows a good sense of judgment.
• Comfortable communicating with a global community, i.e. various cultures and languages.
• Organized and task driven. Strong documentation and communication skills.

Nice To Haves

• Event planning certification; such as CMP or CSEP is a plus.

Responsibilities

• Partner with stakeholders at Eventions and other segments and maintain strong knowledge of the various programs ensuring cohesion and customization as needed.
• Strategize with the General Manager, Director, and Regional Director on operational processes & procedures by analyzing business needs & goals at a daily program & operational level.
• Lead strategic planning initiatives to support industry growth, the expansion of supported sites, and changing customer and stakeholder demands.
• Maintain top-quality hospitality vendors; establishing efficient processes to ensure consistent and seamless experience for our guests.
• Partner with Internal Teams, such as Catering, Concierge, Tech, and external vendors to ensure seamless execution of all events.
• Organize & manage updates of key information & resources in OneNote & on SharePoint, sharing updates with the team & stakeholders as needed.
• Thoroughly understand the Internal Tool & reporting features, acting as the team liaison for all questions, concerns & new feature requests.
• Foster strong long-term relationships with clients, stakeholders, and vendor teams, promoting collaboration and teamwork across centers.
• Provide backup support to the General Manager when needed.
• Other duties as assigned.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees