About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary: As a Senior Manager of Outreach and Adoption, you support the Enterprise Finance organization in achieving its goals by developing compelling content and narratives that command attention, emphasize audience-specific benefits, and strengthen decision-making among a multitude of stakeholders (i.e., front line financial analysts, middle managers, C-Suite and Board of Directors). This role will allow you to maintain a communication cadence that supports transparency, alignment, action and adoption of department – led processes, priorities and initiatives such as: Enterprise financial performance against commitments, Financial planning (monthly results, quarterly forecasts, annual budgets, capital expenditures, long-term growth projections), Expense management standards, trends and principles, Enterprise economics and intercompany pricing, Total shareholder return, and Optimization of the CVS Health finance environment (e.g., common platforms, tools, processes) This role requires an individual with a high-degree of maturity and professionalism and has a comfort level of working across a matrixed team to gather subject matter details, recommend outreach options to more senior-level colleagues, and receive and incorporate feedback in a timely manner.

Requirements

  • Minimum 7 years of relevant work experience
  • Willingness to travel up to 10% (including plane)

Nice To Haves

  • Knowledge of: Previous finance communications experience in publicly traded company
  • Change management principles
  • Previous experience developing narratives and outreach as part of large-scale change/transformation efforts
  • Healthcare, PBM, insurance industry helpful but not required

Responsibilities

  • Create clear, compelling and visually strong communication products, including leadership messaging, presentations, email updates, talking points, FAQs, online content and video scripts.
  • Manage communication objectives, timelines, deliverables and quality for major finance initiatives (e.g., corporate finance planning and value management and finance optimization), partnering with the appropriate Enterprise Finance functional lead and marshalling resources as needed through collaborative partnerships across the team and in the broader finance environment
  • Partner with visual and multimedia team to select the appropriate communication channel and visuals to achieve the desired communication objectives, capture attention and enhance retention of messaging/calls-to-action.
  • Positively contribute to a high-performing team environment through intellectual curiosity, engagement, shared problem solving and accountability.

Benefits

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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