Senior Manager, Enterprise Direct Sales

Comcast • Aston Township, PA

1d • Onsite

About The Position

Comcast is a Fortune 50 leader in media and technology, driving innovation to create the world's best entertainment and online experiences. The company sets the pace in various innovative businesses and creates career opportunities across a wide range of locations and disciplines, emphasizing teamwork and a vision to revolutionize industries. This Senior Manager role is responsible for effectively managing and monitoring all sales of integrated communication structures to enterprise customers, such as multi-site regional businesses or national accounts, with the goal of maximizing sales revenues and meeting corporate objectives consistently. The position involves assuring optimal sales team staffing and training readiness for sales professionals, developing financial and operational objectives, and ensuring operational plans are aligned with business objectives. This role contributes to functional strategy development, has a greater degree of impact on business results, and typically manages one or more groups of professional employees.

Requirements

• Customer Experience (CX)
• Managing Sales Teams
• Sales Optimization
• Bachelor's Degree (or some combination of coursework and experience, or extensive related professional experience)
• 7-10 Years Relevant Work Experience

Responsibilities

• Maintains expertise on Company's products/services to effectively manage team Sales of Comcast Ethernet, Internet, Voice and TV services to enterprise customers ranging from 20-500 employees as well as medical and education institutions.
• Develops and monitors sale promotions and incentives to meet business goals and objectives.
• Ensures team and Individual Rep achievement of all sales, plus quality, goals and standards.
• Ensures competence and continuity of qualified Enterprise Account Executives through optimum selection, training and development and appraisal and motivation techniques.
• Possesses excellent knowledge of Company's products/services, pricing practices and selling skills to effectively oversee regional sales deployment of new products and services that target the enterprise segment.
• Manages records of individual, as well as group, sales and performance activities relative to business goals and objectives.
• Ensures accurate forecasts of annual, quarterly and monthly revenue and unit numbers through experience with processing and analyzing of data.
• Manages employee performance; counsels and advises to ensure compatibility, maximum effectiveness and continued growth on a constant basis.
• Addresses personnel issues/performance issues in accordance with Company policy.
• Identifies and implements improvements in business processes yielding, increased sales performance and/or operational efficiency. through excellent time management, decision-making and human relations skills.
• Participates to help manage and monitor Business Services Enterprise Direct Sales channels within budgeted sales and expense targets.
• Develops and ensures implementation of best practices that contribute to improved performance and overall success.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Benefits

• Base pay
• Commission (with potential for significant upside above targeted earnings for those who overachieve their sales targets)
• Best-in-class Benefits (including an array of options, expert guidance and always-on tools, personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior