Senior Manager, Enterprise Data Management

Baker Botts•Houston, TX

6h•Remote

About The Position

Baker Botts, a leading international law firm recognized for our understanding of the industries we serve, is seeking to fill the Senior Manager, Enterprise Data Management position within the Information Technology Department. The Senior Manager, Enterprise Data Management will lead and oversee the Firm’s data management capabilities across key platforms and business systems. This role is responsible for establishing data governance practices, improving data quality, enabling secure and compliant data access, and partnering with business and technical stakeholders to deliver reliable data products (e.g., reporting, analytics, integrations, and master/reference data). The Senior Manager, Enterprise Data Management manages priorities and budgets for data initiatives, coordinates vendors and internal teams, and ensures that data services align with Firm objectives and risk requirements. Substantial interaction and proficiency with the Firm’s AI systems, such as Harvey and Copilot is a requirement. This position reports to the Chief Information Officer and collaborates with Finance, HR, Client Development, Risk and Information Governance, legal practices and other teams across the organization. The ideal candidate is a customer-focused professional with strong data and systems expertise who can deliver trusted outcomes to the Firm. This is a full-time, remote, exempt position, that can be based out of one of the Firm’s Texas locations: Houston, Dallas, or Austin.

Requirements

5+ years of technical experience demonstrating success in data management, data integration, reporting/analytics enablement, and troubleshooting of complex data issues required
Experience managing stakeholder relationships and expectations; driving consensus on data definitions, priorities, and delivery required
Demonstrated ability to solve business problems through appropriate data architecture, governance, and integration approaches required
A desire to drive decisions and reach business goals collaboratively, resolving conflicts and ensuring follow-through with exceptional verbal and written communication skills required
Ability to orchestrate, lead, and influence project teams, ensuring successful implementation of customer projects required
Presentation skills with a high degree of comfort to tailor and communicate content appropriately to both large and small audiences (Senior Executives, IT management, IT staff, end-users) required
Enterprise-scale technical experience with data platforms, data modeling, integrations, and technology management required
Demonstrated end-to-end understanding of enterprise data flows across business applications, including integrating and rationalizing data sources for consistent reporting required
Experience supporting data, reporting, and integrations for major enterprise systems, including those prevalent in the legal/professional services industries (e.g. iManage, Aderant, Intapp, etc.) required
Ability to maintain a positive attitude and demeanor and strong customer service skills under busy conditions and short deadlines required
Ability to adapt well to change, and to grasp new ideas quickly and a self-driven initiative to learn new technologies required
Strong attention to detail required
Self-driven initiative to conduct external research to resolve difficult technical issues required
Ability to track and ensure success of multiple simultaneous projects required
Commitment to achieving the firm’s Service Level Agreement(s) required
Work as part of a cohesive team; must show respect, cooperation, and willingness to assist at all times required
Thoroughly understand and adhere to departmental policies, procedures, reporting, and support processes required
Exercise good judgment and takes initiative to anticipate customer needs required
Effectively manage time and multiple tasks within specific time frames required
Quickly adjust to changing priorities and departmental processes required
Provide oral and written instructions accurately to reports required
Ability to work independently with minimal supervisions required
Possess excellent written and verbal communication skills, specifically, the ability to be articulate and concise when speaking and working with customers, team members, and executives required

Nice To Haves

Exceptional technical and analytical skills preferred
Project Management Professional (PMP) certification preferred

Responsibilities

Manage a team of data and technology professionals; provide guidance, feedback, and coaching
Measure outcomes through data quality, timeliness/freshness, adoption, usage, incident reduction, and stakeholder satisfaction
Ensure the availability, performance, security, and scalability of data platforms, integrations, and data pipelines
Plan and execute data initiatives (data quality, master/reference data and integrations) in alignment with business goals and priorities
Manage the data program and platform budget; optimize the cost and value of data investments
Work with stakeholders (Finance, HR, Client Development, IT as well as practice teams, vendors, and customers) to gather requirements, define data definitions, and deliver trusted data solutions
Facilitate communication and reporting to leadership on the status, issues, risks, and outcomes of data management activities
Plan and facilitate data project meetings and working sessions to align stakeholders on definitions, scope, milestones, and delivery
Identify and act on opportunities for self-improvement, both professionally and technically, including training in data management, governance, and enabling technologies
Work with team members to present and cross-train on data standards, reporting, data quality practices, and platform capabilities
Participate in after-hours support for data platform and integration incidents as needed
Maintain knowledge of data management, analytics, and governance trends; collaborate and share with the technical community