Senior Manager - Engineering Operations

Mercury

69d • $239,000 - $298,900

About The Position

At Mercury, we build products that help startups and growing companies manage their finances. We believe that the way we build is a key ingredient in the success of what we build. As our engineering team scales, we're looking for a Senior Manager, Engineering Operations to help shape how the team works. You’ll partner closely with the VP of Engineering and engineering leadership to help us operate with precision and purpose. While this role is a “team of one” today, it has the scope and trajectory to grow into an Engineering Operations team. If you believe that operations is a craft, this could be a great fit for you.

Requirements

• 6+ years of experience in Engineering Operations, Technical Program Management, Engineering Chief of Staff, or adjacent leadership positions in a fast-paced tech company.
• Experience managing complex engineering programs and initiatives at scale, and measuring impact through data.
• Experience bringing structure to ambiguity, managing through influence, and enabling senior ICs and managers to do their best work.
• Thoughtful systems thinking—you’re able to take a holistic view of the situation or engage with the details, depending on the need of the hour.
• Communicate clearly and with care, whether facilitating a leadership offsite, drafting an all-hands update, or aligning multiple teams around shared goals.

Nice To Haves

• Have a background in software engineering.
• Have helped shape Engineering-wide or company-wide strategy through operational leadership.
• Have navigated fintech, banking, or other regulated, security-sensitive environments.

Responsibilities

• Drive the planning and execution of strategic initiatives across Engineering—which may cover hiring, onboarding, metrics, budgeting, and tooling—working closely with leadership to turn ideas into scalable systems.
• Design and execute programs to enable and expand AI adoption for coding assistance and in-product features.
• Partner with our Strategic Operations team to improve core processes like planning cycles and incident management to help Engineering execute effectively and adapt with scale.
• Act as orchestrator and glue for department-wide initiatives such as tech debt paydown projects, architectural investments, or improvements to the hiring process.
• Build an environment of operational excellence—using data, context, and collaboration to raise the bar for how we work.

Benefits

• Base salary
• Equity (stock options)
• Highly competitive salary and equity ranges within the SaaS and fintech industry
• Regular updates using reliable compensation survey data for the industry

What This Job Offers

• Job Type: Full-time
• Career Level: Senior