Senior Manager, Engineering – Inpatient Care Products - CDH - Remote

Mayo Clinic•Rochester, MN

2d•Remote

About The Position

The Senior Manager, Engineering – Inpatient Care Products, plays a pivotal leadership role in advancing the strategic delivery, operational efficiency, and user-centered innovation of Mayo Clinic’s digital technology programs. This role combines cross-functional team leadership, service delivery oversight, research-driven insights, and financial and operational governance to ensure technology initiatives align with enterprise goals and end-user needs. The Senior Manager will partner with clinical, technical, design, and administrative teams to translate business objectives into scalable, agile digital solutions. This individual will serve as a strategic collaborator, operational leader, and change agent supporting Mayo Clinic’s digital transformation. Strategy and Execution: Lead the development and execution of digital strategies that support enterprise and departmental goals. Translate insights, research, and stakeholder feedback into scalable service and technology solutions. Oversee lifecycle planning for platforms, services, and digital operations to ensure agility, quality, and continuous improvement. Strong financial acumen, including cost modeling and vendor management. Cross-functional Team Leadership: Experience navigating consensus-based organizations and working across multiple operational units. Proficiency in agile methodologies, enterprise IT operations, or digital transformation projects in large organizations. Manage and mentor diverse, high-performing teams across functional areas. Foster a culture of innovation, collaboration, and accountability. Establish operational workflows, performance measures, and staff development programs to drive success. Stakeholder Engagement and Service Governance: Collaborate with clinical, administrative, and technology stakeholders to align priorities and manage expectations. Participate in digital service governance boards and cross-departmental leadership forums. Develop and maintain documentation, standards, and metrics for performance, compliance, and customer satisfaction. Research, Innovation, and Insight Synthesis: Conduct and synthesize user, market, and internal research to inform product strategy and service delivery. Support business case development, ROI analysis, and prioritization frameworks for digital investments. Communicate insights and recommendations clearly through written reports and leadership presentations. Communicate insights and recommendations clearly through written reports and leadership presentations. Operational and Financial Management: Lead the development of efficient and sustainable processes for digital financial operations. Manage vendor relationships and sourcing activities related to digital tools, services, and support. Oversee operational planning, cost modeling, and contract execution across multiple service areas. This role will lead a team of approximately 20+ engineers and manage engineering delivery of several products. The focus of this role is on Inpatient products for Mayo Clinic.

Requirements

Strong financial acumen, including cost modeling and vendor management.
Experience navigating consensus-based organizations and working across multiple operational units.
Proficiency in agile methodologies, enterprise IT operations, or digital transformation projects in large organizations.
Web Applications: Expertise in building secure, scalable web applications using modern frameworks (React, Angular, Vue).
Mobile Applications: Experience with native (Swift, Kotlin) and cross-platform frameworks (Flutter, React Native).
Responsive Design & Accessibility: Knowledge of WCAG standards and mobile-first design principles for healthcare compliance.
Ability to manage multiple product lines simultaneously, ensuring consistency in architecture, security, and performance.
Experience with shared services, API gateways, and modular architectures to support multiple inpatient solutions.
Familiarity with integration patterns for EHR systems (HL7, FHIR) and interoperability standards.
Proficiency in cloud platforms (AWS, Azure, GCP) for hosting inpatient applications.
Deep understanding of HIPAA, HITECH, and healthcare data privacy regulations.
Expertise in secure coding practices, encryption, and highly available distributed systems. etc.
Knowledge of automated testing frameworks (Selenium, Cypress, Appium) for multi-platform QA.
Strong grasp of observability tools (monitoring, logging, tracing) for inpatient systems.
Ability to define engineering solutions for inpatient digital products aligned with clinical workflows.
Proven experience in leading cross-functional teams (developers, QA, UX, product managers).

Responsibilities

Lead the development and execution of digital strategies that support enterprise and departmental goals.
Translate insights, research, and stakeholder feedback into scalable service and technology solutions.
Oversee lifecycle planning for platforms, services, and digital operations to ensure agility, quality, and continuous improvement.
Manage and mentor diverse, high-performing teams across functional areas.
Foster a culture of innovation, collaboration, and accountability.
Establish operational workflows, performance measures, and staff development programs to drive success.
Collaborate with clinical, administrative, and technology stakeholders to align priorities and manage expectations.
Participate in digital service governance boards and cross-departmental leadership forums.
Develop and maintain documentation, standards, and metrics for performance, compliance, and customer satisfaction.
Conduct and synthesize user, market, and internal research to inform product strategy and service delivery.
Support business case development, ROI analysis, and prioritization frameworks for digital investments.
Lead the development of efficient and sustainable processes for digital financial operations.
Manage vendor relationships and sourcing activities related to digital tools, services, and support.
Oversee operational planning, cost modeling, and contract execution across multiple service areas.
Define engineering solutions for inpatient digital products aligned with clinical workflows.
Lead cross-functional teams (developers, QA, UX, product managers).