Senior Manager, Engineering, Collaboration Services & Productivity

Okta•Washington, DC

10h

About The Position

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Technology, Data, and Intelligence Team Okta’s Technology, Data, & Intelligence organization is on a mission to simplify and secure internal operations through automation, analysis, and scale. Our Productivity Engineering team is responsible for developing internal tooling, infrastructure and services that empower Okta employees to work as effectively as possible. We work across engineering, data science, security, and internal business teams to deliver automation-powered services that integrate across a wide array of SAAS apps and internally developed infrastructure to Okta. A growing focus for our team has been an investment of cycles into AI agentic platforms, workflow orchestration, and data analytic dashboarding. We’re looking for engineers who enjoy solving tough problems and building with purpose. The Senior Manager, Engineering, Collaboration Services & Productivity Opportunity Reporting to the Senior Director of Engineering Services, this role will drive the vision and execution of the core engineering services that power our enterprise, with a strong emphasis on integrating and optimizing productivity applications like Google, Slack, and other collaboration tools. This role is pivotal in establishing productivity as a first-class citizen across the enterprise. You will be driving the evolution of Enterprise Productivity and Artificial Intelligence. Through the delivery of a centralized Productivity Suite, you will redefine the TDI function as a strategic value creator, leveraging internal tooling as a competitive differentiator for Okta’s operational scale.

Requirements

12+ years of experience in Information Technology.
8+ years of experience in technical leadership.
7+ years of experience in people management.
Proven experience leading the deployment and operation of AI-driven solutions or machine learning models to solve enterprise challenges.
Experience navigating security and compliance certification audits (e.g., FedRAMP, CIS, SOX, SOC2, PCI).
Possess in-depth knowledge of collaboration, messaging, and endpoint applications.
Experience working on Identity and Access Management software and concepts.
Effective communication and interpersonal skills.
B.S. or relevant work experience.

Responsibilities

Lead the complete lifecycle of AI-powered productivity services—from ideation and deployment to ongoing operations—to enhance service delivery, automate tasks, and ensure scalable, reliable performance.
Launch and manage an "Employee Productivity Suite" as a cohesive product, overseeing its entire lifecycle from strategy and roadmap development to execution, adoption tracking, and measurement of productivity gains to demonstrate clear business value.
Drive initiatives to evolve and secure the company's collaboration and security endpoints, increasing efficiency and ensuring alignment with current industry standards and best practices.
Hire, develop, mentor, and retain extraordinary talent for the distributed team of Productivity Engineers.
Manage service and business expectations and prioritize resource allocation.
Ensure the security and compliance of all BT Engineering applications and systems.
Collaborate with leadership and key stakeholders on a regular basis.
Address friction, manual processes, and disparate systems that impact employee quality of life and hinder innovation.