Senior Manager - Employee Travel, Time & Attendance Modernization

United Airlines•Chicago, IL

About The Position

The Senior Manager of IT Applications Development will be pivotal in leading a team dedicated to developing innovative solutions for Human Resources Business Partners as well as Time and Attendance systems. This position will drive technological advancements and shape our company's future amid ongoing transformations related to Employee Travel Modernization, Time & Attendance Modernization and innovative Learning development tools. As a leader, you will have exceptional leadership and communication skills and a deep understanding of driving organizational change, Agile development, and solutions architecture.

Requirements

Bachelor's degree
Information Systems, Computer Science, Engineering, Business Administration, or other related field preferred
7+ years of relevant experience
Proven experience leading and developing IT teams, with a strong focus on leadership, mentorship, and team development
Experience implementing SaaS solutions or building applications using AWS cloud
Leadership experience managing multiple cross-functional teams or projects and influencing senior-level management and key stakeholders
Well-versed in Agile development and requirements management processes
Must be legally authorized to work in the United States for any employer without sponsorship

Nice To Haves

Master's degree
Understanding of system architecture principles, including the ability to design scalable and reliable solutions
Experience with Time and Attendance systems for union employees
Experience with modernizing mainframe systems to AWS Cloud
Experience with SAAS Learning tools including VR & AI technology
Experience with utilizing AI solutions for developing code and increasing efficiency

Responsibilities

Lead, mentor, and develop a high-performing team, fostering a culture of collaboration, accountability, and continuous learning
Provide strategic direction and oversight to ensure the successful execution of programs, resource management, and day-to-day operations
Establish goals for the team and individuals, including performance reviews and career and performance plans
Plan for short and long-term resource needs (internally and externally) to ensure the right number of resources and skills are available to meet project goals and deadlines
Evaluate and suggest improvements to the organizational structure, roles, and responsibilities
Engage, collaborate, and partner with technical and business stakeholders to understand business requirements and user expectations and lead the development of solutions that meet functional and technical requirements
Collaborate with United's business and IT leadership teams and product subject matter experts to establish the product's long-term vision, goals, and strategy
Develop multi-year product development strategies and tactical plans
Share knowledge and work together to generate innovative solutions to problems
Align with business partners on delivery success criteria and ensure technology solutions follow architectural standards
Provide delivery estimates and business case updates to support overall IT performance metrics, monthly project status reporting, and quarterly resource planning review
Foster open communication within the IT team and across departments to ensure alignment and the successful delivery of cross-functional initiatives
Develop and manage the program budget, ensuring efficient resource allocation to support strategic initiatives and operational need
Track and report on key performance metrics, making data-driving decisions to improve the efficiency and effectiveness of the team
Evaluate, implement, and manage SaaS-based solutions and develop in-house cloud-based solutions
Identify technical obstacles early and collaborate closely with the team to find innovative solutions
Responsible for escalating, assisting, and following up on resolving issues related to the delivery of technology solutions
Ensure that Agile methodologies are implemented following best practices and that continuous improvements are made as needed