Senior Manager, Employee Relations
About The Position
Chanel is looking for a Senior Manager of Employee Relations. The role will report to the Senior Group Director of Employee Relations and plays a critical role in supporting an organizational culture that promotes a human centered environment, allowing our employees to be at their best. This role will support employees and teams in exhibiting productive work behaviors and communications, facilitating effective dialogue between employees and management, resolving workplace conflict, conducting investigations into employment concerns and partnering with legal and benefits team to process ADA workplace accommodations.
Requirements
- Bachelor's Degree
- Strong conflict resolution, mediation, research and investigative skills
- Ability to remain tactful, calm, balanced and persuasive in controversial and/or confrontational situations
- Understanding of employee lifecycle
- Excellent oral and written communication
- Proficiency in MS Office (Word, PowerPoint, Excel)
- Experience working with a HRIS, preferably Workday
- Minimum 7 years working in employee relations or related field, experience with retail environments preferred
Nice To Haves
- Advanced Degree (Masters in HR or J.D.) preferred but not required
Responsibilities
- Respond to and investigate employee issues and complaints; strategize with P&O Business Partners on appropriate corrective action and partner with the respective manager on implementation.
- Conduct inquiries into internal claims of discrimination, harassment and/or any perceived unfair treatment in the workplace as well as policy violations.
- Provide creative solutions to issues and work towards resolution based on knowledge of company policies, procedures and all state and federal labor laws and mandates.
- Provide individual coaching at all organizational levels related to performance, misconduct, and policy violations.
- Provide on-call employee relations assistance to P&O leadership and managers; support conversations regrading performance, terminations, accommodations and other difficult issues.
- Provide policy interpretation as well as update/create policies as needed.
- Support legal team in responding to lawyers letters, agency claims, subpoenas, etc..
- Identify needs for training on P&O policies and procedures and work with learning and development to develop and implement.
Benefits
- Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
- Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
- Generous paid time off policies to include vacation, holiday, sick and volunteer days
- 401K and other incentives
- Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Industry
Chemical Manufacturing
Number of Employees
5,001-10,000 employees
