Senior Manager Employee Relations - Remote

Aramark•Philadelphia, IL

2d•Remote

About The Position

The Sr. ER Manager - Remote is a member of the HR Shared Services Employee Relations team. The position is responsible for managing the response process to Agency charges of discrimination, managing the reduction in force processes, and directly handling highly complex or sensitive employee relations matters. The position is also involved in other employee relations matters as needed. This position reports to the Sr ER Manager, Team Lead. Location: Remote

Requirements

A bachelor’s degree in HR or a related field or equivalent related experience is required.
8+ years of experience as an HR Generalist and/or Employee Relations Specialist including the equivalent of 4 years’ experience dealing with complex employee relations matters required
Experience working in a multi-State environment.
Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements.
Demonstrated experience with one-on-one coaching and group conflict resolution, effective negotiation skills, and conducting internal investigations.
Demonstrated ability to communicate effectively, both verbally and in writing, with individuals at all levels within and outside the organization. Demonstrated proficiency in preparing written documents such as policies or position statements.
Ability to manage a wide variety of confidential or sensitive information daily; attentiveness to detail.
Ability to manage stressful situations with grace and diplomacy, remain neutral in employee relations matters, work with multiple deadlines or changing priorities.
Ability to analyze data and/or deal with ambiguity to provide management with constructive recommendations.
Proven leadership and experience managing effective relationships, working collaboratively with others, and influencing outcomes.
Proficient in Microsoft Office; experience with case management technology preferred.

Nice To Haves

HR Certification is preferred.

Responsibilities

Manage response process to Agency charges of discrimination.
Coordinate with Employment Legal on any follow up requests from Agency once charge response is submitted or in preparation for mediation.
Assist Employment Legal in responding to attorney demand letters representing current or former employees.
Manage the reduction in force processes including but not limited to; determine individual or group reduction in force, applicability of WARN (federal/state/local) and Aramark Severance Policy, decisional units, selection decisions, and other related information.
Serve as client administrator and super user of Transition Manager software.
Conduct employee relations related investigations and advise field HR Business Partners on recommended path forward.
Implement service levels agreements and process improvements in areas of responsibility.
Maintains documentation in company case management system involving reductions in force, discrimination charges, investigations, and other related employee relations matters.
Participate in special projects including HR Shared Services strategic planning and team professional development.
Perform other duties as assigned.