Senior Manager, Employee Relations

Udemy

452d • $131,000 - $131,000

About The Position

The Employee Relations function at Udemy is crucial for maintaining the company's culture and values. This role involves building the Employee Relations function from the ground up, guiding the evolution of employee relations and investigations, and ensuring fair treatment of employees. The position requires a consultative leader who can manage sensitive employee relations issues, conduct workplace investigations, and collaborate with various teams to enhance employee relations and compliance initiatives.

Requirements

• General knowledge of all functional areas in HR.
• Experience building Employee Relations function.
• Strong analytical skills with the ability to use data to inform decisions.
• Ability to synthesize complex issues into written form for documentation.
• Self-starter with the ability to thrive in an unstructured environment.
• Critical thinking and problem-solving skills.
• Exceptional organization and project management skills.
• High degree of integrity in handling sensitive information.
• Excellent coaching, facilitation, and conflict resolution skills.
• Strong writing, communication, mediation, and interpersonal skills.

Nice To Haves

• Strong diversity and inclusion acumen and commitment.
• Ability to work across time zones and in a fast-paced environment.
• Flexibility in work style to partner effectively across teams.

Responsibilities

• Build the newly created Employee Relations function, including designing the strategic roadmap and education for the ER function in partnership with the legal team.
• Conduct investigations into workplace matters, including employee concerns about discrimination, harassment, and policy violations.
• Use effective investigation techniques to gather and analyze facts, prepare reports, and document findings in an online case management system.
• Provide consultation, guidance, and coaching to People Partners and managers regarding employee behavior and policy violations.
• Assist in developing and delivering feedback or corrective actions that align with Udemy's practices.
• Support the design and implementation of an end-to-end employee relations strategy to address work-related issues.
• Develop and implement best practice templates and documentation requirements.
• Conduct manager training in partnership with People Partners and Employment Legal Team.
• Manage or participate in special projects requiring employee relations stakeholder input.
• Serve as a point of contact on employee/company policies and compliance, partnering with various stakeholders.

Benefits

• Comprehensive medical, dental, vision, life/AD&D, and disability coverage.
• Pre-tax savings/spending plans, including HSA employer contributions.
• Expanded medical coverage for gender-affirming care.
• Financial assistance for fertility, adoption, and surrogacy expenses.
• Twelve weeks of paid family bonding for various family-related events.
• Fully paid memberships for wellness and therapy services.
• Free access to Udemy courses and a yearly stipend for professional development.
• Pre-tax and Roth 401(k) plan with employer contribution.
• Corporate charitable match for eligible nonprofits.
• Flexible vacation and twelve paid holidays throughout the year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees