Senior Manager - Ecosystem Partnerships

CVS Health

1d • $130,295 - $260,590

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health is embarking on a bold agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative in person and digital solutions that will make health care more accessible, more integrated, and more reliable for more people, online and in our stores. We are looking for passionate, driven people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the ground floor of digital innovation that aims to reinvent healthcare. As a leader in the Consumer Engagement and Analytics team, this individual will both help develop our digital partnership strategy as well as execute it, by finding high impact partners that help translate our strategic vision into new products and solutions that help meaningfully address the core health needs of our customers. This is a unique role that will marry business and strategic rigor with an innovator’s creativity and “think customer” mentality - consistently keeping our customers’ needs at the heart of what we do - with a passion for launching products that have impact. To be the healthcare change agent we are seeking, this person must be entrepreneurial, high-energy, and intellectually curious, and should thrive in a high demand, performance-driven environment. This individual must be comfortable working with a high degree of ambiguity, working cross-functionally and influencing others, have strong business instincts, and a track record for delivering results.

Requirements

• 5+ years of leadership experience in Portfolio management, Strategy and/or Corporate Development, strategy consulting, and technical/functional expertise in Digital or Health
• 2+ years cross-functional leadership experience
• 3+ years of experience leading teams, performance management, and mentoring
• Be willing to approach the large complex problems in healthcare today, with an eye to tackling these in a consumer-oriented way, and with a willingness to roll up your sleeves to figure out what works
• Be able to think and operate both at the highest, portfolio-wide level (go wide) and at the more granular, consumer “moments that matter”-level (go deep), with a desire to move between both to ensure we effectively translate high level strategic intent into actual execution in a way that drives meaningful consumer engagement and positive customer outcomes
• Be relentless in your focus on what’s important to the customer - their end-to-end experience with us, and the actual consumer outcomes we deliver – and in your orientation to value – and how we can maximize this for consumers, for our business, and for the healthcare system at large
• Be able to juggle multiple balls in the air: assisting and advising strategically across a broad portfolio, while also owning and delivering against key partnership initiatives with your name against them
• Be able to work closely with key stakeholders from across our business (i.e. different Business Units, technology, digital, Legal, patient safety, medical affairs)
• Be accountable and live your sense of ownership

Nice To Haves

• Excellent interpersonal, organizational, written, and verbal communication and presentation skills.
• Expert level with business acumen and analytical skills.
• Experience driving and coordinating complex, cross-functional digital initiatives
• Experience in a healthcare strategy role (i.e., BU or corporate strategy role at a payor, provider, pharmacy, and/or other healthcare sector)

Responsibilities

• Develop and maintain an opportunity ‘radar’ of key consumer health needs/pain points, healthcare market dynamics and shifts, and white space opportunities in the broader health eco-system; proactively screen for new companies and services that could address these, as well as competitor moves
• Identify and engage new potential high-value partner opportunities that help advance CVS consumer-driven healthcare strategy
• Undertake in-depth evaluation of potential new partners to understand what unique capabilities they offer; their relative strengths and weaknesses vs competitors and alternatives; and what net new value they could deliver to our customers and broader business
• Lead a structured evaluation of new partner opportunities with key internal business stakeholders
• Build the business case to support high conviction partnerships – including financials, consumer experience impact, broader business outcomes, risks & risk mitigation strategies – to generate internal buy-in from relevant business partners
• Work with partners and key internal business stakeholders incl UX/design teams, digital/tech delivery teams, clinical teams, legal, analytics/reporting, et al to progress partnership from early concept through multiple rounds of ideation to MVP/pilot definition, product development, and launch/go-to-market
• Develop partnership go-to-market strategy incl defining key success measures
• Manage all partnership-related activities, including: legal, contracting, patient safety, security and technology reviews

Benefits

• This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
• This position also includes an award target in the company’s equity award program.
• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior