Senior Manager, Ecommerce Business Development Operations

Vox Media, LLC • New York, NY

10d • $95,000 - $105,000 • Hybrid

About The Position

The Vox Media Ecommerce Business Development team is seeking a Senior Manager, Ecommerce Post Sale & Operations to support post-sale execution and operational leadership across direct retailer and affiliate network partnerships. This role will focus on owning finance and legal processes, high-impact initiatives, driving operational efficiency, and supporting revenue growth through strong cross-functional execution.

Requirements

• 4–6 years of experience in affiliate operations, ecommerce partnerships, account management, or digital media/marketing operations, preferably within a publisher environment.
• Demonstrated ability to manage complex, revenue-driving campaigns and initiatives from execution through reporting.
• Strong analytical skills with experience translating data into actionable insights.
• Clear, effective communicator with strong cross-functional collaboration and stakeholder management skills.
• Highly organized, detail-oriented, and process-focused, with the ability to manage multiple priorities.
• Experience working with affiliate platforms such as CJ, Impact, Rakuten, ShareASale, Awin, or similar.
• Advanced proficiency in Excel or Google Sheets; familiarity with Lookr, Salesforce, Boostr, Asana
• Self-directed operator who can ramp quickly and drive work forward in a fast-paced, deadline-driven environment.

Responsibilities

• Own post-sale execution and operational management for key direct retailer and affiliate network partnerships, with a focus on high-revenue campaigns and initiatives.
• Partner closely with Partnerships to support campaign execution, optimization, and performance improvements that drive incremental affiliate revenue.
• Lead cross-functional initiatives to improve workflows, operational processes, and scalability across ecommerce partnerships.
• Identify and implement process improvements, documentation, and automation opportunities to support team efficiency and growth.
• Provide operational support for ecommerce campaigns, including planning, launches, performance tracking, optimization, wrap reporting and case study creation.
• Coordinate with Editorial, Branded Content, Audience Development, Partnerships, Finance, Legal and other internal stakeholders to ensure accurate, timely campaign delivery.
• Support affiliate link coding, QA, and ongoing content optimization in partnership with Editorial and Revenue Optimization to ensure accurate tracking and maximize monetization performance.
• Manage and maintain accurate campaign, partner, and revenue tracking in Salesforce and Boostr, ensuring data integrity across the post-sale lifecycle and supporting forecasting, reporting, and partner reviews.
• Analyze affiliate and campaign performance data to surface insights, identify opportunities, and inform partner and internal discussions.
• Build and maintain reporting frameworks to support forecasting, partner performance reviews, and renewal or upsell conversations.

Benefits

• This is a permanent, full-time position.
• This job is benefits-eligible.
• We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life.
• You can find more information about our benefits here.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed