Senior Manager, Ecommerce Business Development Operations

Vox Media, LLCNew York, NY
10d$95,000 - $105,000Hybrid

About The Position

The Vox Media Ecommerce Business Development team is seeking a Senior Manager, Ecommerce Post Sale & Operations to support post-sale execution and operational leadership across direct retailer and affiliate network partnerships. This role will focus on owning finance and legal processes, high-impact initiatives, driving operational efficiency, and supporting revenue growth through strong cross-functional execution.

Requirements

  • 4–6 years of experience in affiliate operations, ecommerce partnerships, account management, or digital media/marketing operations, preferably within a publisher environment.
  • Demonstrated ability to manage complex, revenue-driving campaigns and initiatives from execution through reporting.
  • Strong analytical skills with experience translating data into actionable insights.
  • Clear, effective communicator with strong cross-functional collaboration and stakeholder management skills.
  • Highly organized, detail-oriented, and process-focused, with the ability to manage multiple priorities.
  • Experience working with affiliate platforms such as CJ, Impact, Rakuten, ShareASale, Awin, or similar.
  • Advanced proficiency in Excel or Google Sheets; familiarity with Lookr, Salesforce, Boostr, Asana
  • Self-directed operator who can ramp quickly and drive work forward in a fast-paced, deadline-driven environment.

Responsibilities

  • Own post-sale execution and operational management for key direct retailer and affiliate network partnerships, with a focus on high-revenue campaigns and initiatives.
  • Partner closely with Partnerships to support campaign execution, optimization, and performance improvements that drive incremental affiliate revenue.
  • Lead cross-functional initiatives to improve workflows, operational processes, and scalability across ecommerce partnerships.
  • Identify and implement process improvements, documentation, and automation opportunities to support team efficiency and growth.
  • Provide operational support for ecommerce campaigns, including planning, launches, performance tracking, optimization, wrap reporting and case study creation.
  • Coordinate with Editorial, Branded Content, Audience Development, Partnerships, Finance, Legal and other internal stakeholders to ensure accurate, timely campaign delivery.
  • Support affiliate link coding, QA, and ongoing content optimization in partnership with Editorial and Revenue Optimization to ensure accurate tracking and maximize monetization performance.
  • Manage and maintain accurate campaign, partner, and revenue tracking in Salesforce and Boostr, ensuring data integrity across the post-sale lifecycle and supporting forecasting, reporting, and partner reviews.
  • Analyze affiliate and campaign performance data to surface insights, identify opportunities, and inform partner and internal discussions.
  • Build and maintain reporting frameworks to support forecasting, partner performance reviews, and renewal or upsell conversations.

Benefits

  • This is a permanent, full-time position.
  • This job is benefits-eligible.
  • We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life.
  • You can find more information about our benefits here.
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