Senior Manager, eCommerce Pricing Experience

Walmart • Bentonville, AR

93d • $90,000 - $180,000

About The Position

This is a full-time role based in Bentonville, Arkansas, in-office 5 days per week. As the Senior Manager, eCommerce Pricing Experience, you will be at the forefront of shaping how millions of customers perceive and interact with pricing across our digital platforms. Your mission is to make pricing transparent, engaging, and motivating—empowering customers with the confidence to make informed purchasing decisions. You will leverage your expertise in eCommerce customer experience to deliver pricing strategies and communications that are clear, compelling, and competitive, directly impacting business growth and customer satisfaction.

Requirements

• Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area.
• 7 years' experience in project management, program management, program operations, or related area.
• 2 years' supervisory experience.

Nice To Haves

• Master's degree in a related field and 4 years' experience in project management, program management, program operations, or related area.
• Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Knowledge of accessibility best practices.

Responsibilities

• Champion transparent, customer-friendly pricing communication across all digital touchpoints.
• Design and implement strategies that enhance the eCommerce customer experience and inspire purchase intent.
• Conduct market competitive benchmarking to ensure our pricing remains attractive and relevant.
• Analyze customer value drivers and perceptions of price treatments, messaging, and promotional tactics.
• Connect customer insights to marketing strategies, amplifying price savings, deals, and clearance events to maximize engagement.
• Collaborate cross-functionally with marketing, analytics, operations, and product teams to align on pricing initiatives and governance.
• Develop and report on key performance indicators (KPIs) related to pricing experience, customer engagement, and market competitiveness.

Benefits

• Health benefits including medical, vision and dental coverage.
• Financial benefits including 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program for full-time and part-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree