Senior Manager/Director of Software Engineering

Salesforce • San Francisco, CA

4d

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Sales Cloud AI is transforming the way companies plan, manage and optimize pipeline management and lead outreach. We are seeing a Senior Manager of Engineering to lead the team that builds the Sales Intelligence Platform within Sales Cloud. This leader will be responsible for shaping the strategy, driving the innovation and ensuring the delivery of high quality products within the Sales Intelligence Platform. Sales Intelligence Platform (SIP) ingests conversational data (emails, voice, video) and powers several AI agents within Sales Cloud that perform pipeline management, lead outreach and other such sales productivity tools. The platform generates intelligent sales insights based on conversational data that enhances sales productivity for sellers.

Requirements

• B.S./M.S. in Computer Science or a related field.
• 9+ years of software development experience, with 3+ years in management leading one or two teams
• Experience building SaaS products on public cloud platforms like GCP, AWS, or Azure.
• Clear communicator and collaborator across product, GTM, and executive functions
• High technical fluency—can challenge and support platform and AI discussions

Nice To Haves

• Experience building large scale data ingestion pipelines with low latencies
• Experience building AI-enabled sales products for enterprise customers

Responsibilities

• Drive the vision for SIP by overseeing teams that are building the platform that powers Sales products such as EAC (Einstein Activity Capture), ECI (Einstein Conversation Insights)
• Recruit, mentor, and lead a high-performing engineering team to deliver key features for various business needs.
• Work closely with cross-functional teams, including architects, product owners, and engineers, to deliver features and collaborate on critical product decisions.
• Foster a positive team culture, provide technical guidance, and support career development for team members.
• Define and communicate the engineering vision and roadmap

Benefits

• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
• More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees