Senior Manager/Director, Chief of Staff

Salesforce•New York, NY

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description We are seeking a highly motivated, exceptional Senior Manager/Director to serve as Chief of Staff, reporting directly to our CEO of AppExchange and Global Partnerships. This high-impact role demands a strategic thinker, expert communicator, and trusted operator who excels in a fast-paced environment. The ideal candidate will drive organizational priorities, translating strategy into actionable execution, oversee priorities (V2MOM) governance, prepare for key engagements, lead strategic initiatives, and foster cross-organizational relationships to support our executive leadership team. Their success will be measured by their ability to amplify the CEO of AppExchange's impact and create leverage across the organization. The ideal candidate will blend strategic vision and operational excellence to thrive in this dynamic role.

Requirements

Diverse experience in either client-facing tech (e.g. Partnerships or Solution Engineering), Strategy & Operations, or Investment Banking, preferably in a technology or SaaS environment
Expertise in leadership strategy and operations, with a track record of driving accountability and follow-through
Strong analytical mindset with the ability to synthesize complex information and drive informed decision-making
Exceptional communication skills, with experience crafting content for executive audiences, both internally and externally
Ability to navigate ambiguity, think strategically, and execute with a bias for action in a high-growth environment with many competing priorities

Responsibilities

Overall vetting, tracking & prioritization of incoming requests and priorities management (internal & external)
Own the V2MOM creation and management, ensuring alignment with company V2MOM goals and tracking progress against key priorities
Oversee Leadership Team meeting prep, including materials development in alignment with agenda, actions pass down / tracking
Own the preparation of materials for key meetings, including quarterly business reviews (QBRs), executive presentations, weekly reporting, and all-hands meetings
Drive organizational initiatives and strategic projects to successful outcomes, ensuring alignment with business objectives
Partner with Finance and Employee Success to streamline processes and optimize organizational effectiveness
Collaborate with senior executive leaders and act as a liaison across teams to ensure alignment, coordination, and cohesive execution of initiatives