Senior Manager Digital Program

Caterpillar Inc.•Peoria, IL

About The Position

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Cat Digital is the digital arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. As Program Manager for Cat AI Portfolio, you’ll join our Integrated Product Management team to oversee the planning, organization and implementation of multiple and complex AI-oriented projects and programs. This role is responsible for ensuring successful delivery of AI solutions that align with business objectives, quality standards, and stakeholder expectations.

Requirements

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Organizational Leadership: Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.
Program Management (M0260): Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives.
IT Project Management: Knowledge of project management; ability to plan, organize, monitor and control IT projects using appropriate technical resources.
IT Standards, Procedures & Policies: Knowledge of Information Technology (IT) standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.
Problem Management: Knowledge of the processes involved in problem control, error control and the production of management information or computer hardware; ability to identify the root cause of problems in a timely and accurate manner and bring them to a successful resolution.
Education/Experience: Bachelor's degree in Finance, Business Administration, Engineering, or Computer Science and/or equivalent working experience
Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Nice To Haves

Extensive experience in program management with digital, technology or advanced analytics projects.
Demonstrated ability to lead cross-functional teams and manage complex deliverables.
Advanced decision-making, critical thinking, and problem-solving skills
Excellent communication and stakeholder management abilities.
Experience with risk management, change control, and resource planning.
Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Familiarity with Agile methodologies and experience working in an Agile development environment
Proficiency in using product management tools such as Aha!, Azure Dev Ops or similar
Analytical mindset with the ability to gather and interpret data to inform product decisions.
Experience managing products from concept through pilot, launch, and scale.
NPI, dNPI or NTI experience

Responsibilities

Lead end-to-end program management for AI solution initiatives, including planning, execution, monitoring, and delivery.
Coordinate cross-functional teams (engineering, data science, product, business, technology and industry partners) to achieve program goals.
Translate corporate and business objectives into actionable program plans and milestones.
Manage program risks, develop contingency plans, and ensure adherence to change control processes.
Oversee project progress, costs, and resource allocation; communicate status and resolve issues with stakeholders.
Ensure compliance with legal, regulatory, and ethical standards in AI deployment.
Drive continuous improvement in program management processes, reporting, and quality assurance.
Foster a collaborative, customer-centric culture focused on delivering value-added AI solutions.
Coach and mentor project managers and team members in best practices for AI program delivery.