Senior Manager, Design and Studio

Ford Motor CompanyAllen Park, MI
3d

About The Position

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. Our Global Dealer Engagement team builds successful partnerships with our 9,500 dealers and helps them unlock their full potential and increase customer satisfaction. We focus on training and productivity, governance, customer sentiment, diversity, community, retail excellence, systems and process modernization, and rewards and recognition to help our dealers differentiate themselves from the competition and maximize their strengths. In this position...  Ford Motor Company is redefining the future of its global retail and dealer environments to create more engaging, customer-centered brand experiences. As Ford continues to evolve its retail ecosystem, design plays a critical role in shaping how customers connect with the brand across physical and digital touchpoints worldwide. The Studio Director – Global Retail & Experiential Design will help lead this transformation, guiding the development and implementation of design systems and retail programs that elevate the customer experience, strengthen dealer partnerships, and bring Ford’s brand to life across its global network. Design Mission  The Global Dealer Excellence Design team shapes the future of Ford’s retail and experiential environments worldwide. Our mission is to translate Ford’s brand and customer strategy into compelling, human-centered environments that elevate the dealership experience, strengthen dealer partnerships, and create meaningful connections between customers and the Ford brand.  Through design excellence, research-driven thinking, and multidisciplinary collaboration, the team develops scalable global design systems that support Ford’s evolving retail ecosystem across physical and digital customer touchpoints.

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