Senior Manager - Debit Acquiring Product
About The Position
Reporting to the Director of Debit Product Management & Delivery, you will play a key role in supporting the development and delivery of American Express’s Debit merchant acquiring capabilities — from concept through launch. You will help ensure that new Debit products and features are effectively designed, built, and implemented to meet customer, partner, and business needs. This role will drive collaboration across business and technology teams, ensuring progress against priorities, alignment across functions, and readiness for deployment. You’ll be instrumental in supporting the delivery of innovative, high-quality Debit solutions that strengthen American Express’s position in the U.S. merchant acquiring/payments eco system.
Requirements
- 3+ years of experience in the merchant acquiring/payments acquiring ecosystem (strong preference for U.S. Debit merchant acquiring experience)
- 3+ years of product management experience in payments
- Demonstrated experience managing complex, cross-functional delivery programs with multiple stakeholders.
- Strong organizational and project management skills, with ability to manage competing priorities and meet deadlines.
- Excellent communication and analytical skills, with the ability to navigate ambiguity and problem-solve effectively.
- Bachelor’s degree or equivalent experience required; advanced degree preferred.
Responsibilities
- Product Vision: Support definition of the Debit merchant acquirer product value proposition, including the customer experience anchored in customer needs and industry insights
- Product Development: Manage execution of the Debit merchant acquiring product roadmap, ensuring deliverables are met across business, technology, and operational workstreams.
- Stakeholder Collaboration: Work with our key strategic partners to align, develop and prioritize the Debit merchant acquiring backlog and roadmap
- Partner Integration: Support interactions with network and partners in the merchant acquiring/payments acquiring ecosystem, driving solution design, testing, and deployment readiness.
- Performance Tracking: Monitor progress against delivery plans, identify risks and dependencies, and help develop mitigation plans
- Operational Excellence: Embed processes, controls, and governance frameworks to ensure scalable, sustainable delivery.
- Team Contribution: Contribute to a collaborative, high-performing team culture and provide mentorship and support to junior team members.
Benefits
- Competitive base salaries
- Bonus incentives
- 6%25 Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
