Senior Manager, Data and Analytics

Dollar Shave Club•Durham, NC

1d•$165,000 - $180,000•Onsite

About The Position

In 2011, Dollar Shave Club didn’t just shake up the shaving aisle—we reinvented it. A viral video put us on the map, and our direct-to-consumer model challenged an entire industry by making great razors accessible, affordable, and actually fun to buy. Since then, we’ve grown far beyond blades. From grooming to personal care, we’ve built a lineup of quality essentials designed to make life easier (and smoother), whether you find us online or in stores near you. Today, DSC is expanding into new categories and new markets, but our DNA hasn’t changed. We’re still here to cut the BS, deliver real value, and bring a little humor to the everyday routine. So what are you waiting for? Join the Club. We are seeking a Senior Manager, Data and Analytics to serve as a strategic leader driving our data-driven growth and digital experimentation. Reporting to the Director of Data and Analytics, you will work closely with business partners in CRM, acquisition, and digital product to translate business questions into high impact analyses, and leverage those findings to iterate on and enhance our underlying data models and reports in order to continually shorten the time to data-driven decisions. You’ll leverage expert-level SQL skills to pull and manipulate the best data for the task at hand, crafting compelling narratives to present to senior executives and foster better discussions and decision-making. You’ll draw on web analytics experience to guide digital product reporting and analysis, and oversee A/B testing programs that optimize the customer journey.

Requirements

8+ years of experience in analytics, including at least 1 year managing or mentoring analysts
Strong SQL skills in Snowflake, Redshift, or BigQuery, with an eye towards efficient, readable, and optimized queries
Proven track record of making data-driven recommendations that lead to measurable impact
Proficient in Tableau with the ability to build self-serve dashboards and executive-ready visual narratives
Experience supporting A/B testing and experimentation at scale
Excellent communicator who can simplify complex data and influence decision-makers
Collaborative, personable, and curious, with a mix of technical skill and business acumen
Detail-oriented and determined to see projects through from start to finish
Strong attention to detail and ability to deliver executive-ready visualizations and presentations
Strong working knowledge of Google Analytics or other web analytics tools
Demonstrated experience defining, tracking, and interpreting product KPIs and success metrics
Strong communication skills with the ability to distill complex data into clear, compelling stories for diverse audiences

Nice To Haves

Familiarity with dbt and Github a plus

Responsibilities

Partner with digital product, CRM, acquisition, and engineering to set up, measure, and interpret A/B and multivariate tests
Work to continually enhance our Google Analytics implementation, improving our understanding of the onsite customer experience
Ad hoc deep dive analyses to better understand the root of conversion trends and find opportunities for optimization
Present complex findings in clear, concise, and engaging ways that inspire confident action
Manage and mentor one direct report, helping them grow in technical, analytical, and communication skills
Collaborate with business partners across CRM, acquisition, and digital product to focus on developing metrics that support key strategic priorities and allow for continuous improvement
Investigate and resolve data integrity issues across platforms to ensure analytical accuracy and reliability
Develop and QA data pipelines and dashboards in Tableau that surface actionable insights for product, growth, and leadership teams

Benefits

Comprehensive benefit plans with low premium options, including medical, dental and vision coverage, along with supplemental coverage options
Free life insurance, short term disability and long term disability
401(k) plan with a company match of 100% of the first 2%, and 50% of up to an additional 4% with no vesting period
Unlimited vacation and generous sick time
Half day Fridays year-round (subject to business needs)
12 weeks of fully paid parental leave
4 weeks of fully paid disability leave
Free Dollar Shave Club Products
Monthly cell phone stipend

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