Senior Manager, Customer Solutions
Quest Diagnostics•Southfield, MI
6d•Hybrid
About The Position
Responsible for partnering with Commercial to support Regional growth strategies and managing resources to support growth, drive operational excellence initiatives, and create and implement strategies to improve the Customer Experience. Supports the Integrated Field Service model by coordinating regional field support with Customer Solutions resources to improve customer outcomes and drive customer loyalty.
Responsibilities
- Partnering with Commercial to support Regional growth strategies
- Managing resources to support growth
- Drive operational excellence initiatives
- Create and implement strategies to improve the Customer Experience
- Supports the Integrated Field Service model by coordinating regional field support with Customer Solutions resources to improve customer outcomes and drive customer loyalty
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
