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The Senior Manager, Customer Engagement (Luxury & Lifestyle) at Hilton is responsible for implementing the Hilton Supply Management (HSM) sales growth strategy for small and medium-sized groups. This role involves developing market intelligence, sourcing high-quality sales leads, negotiating terms, and finalizing contracts within the luxury and lifestyle sectors of the hospitality industry. The position requires collaboration with various teams to ensure customer needs are met and to enhance customer engagement through strategic account management.