Senior Manager, Customer Commercialization - Mount Sinai Solutions
About The Position
Mount Sinai is one of the largest non-profit health systems in the U.S., with a strong reputation and Top 20 national ranking for quality of care and research/education. Our health system has ~40,000 employees working together to provide high-quality care for millions of patients each year. Mount Sinai Solutions (MSS) is a unique business unit within Mount Sinai created to assemble Mount Sinai's clinical and population health assets into product offerings (e.g., centers of excellence, worksite health centers, navigation) and sell the product offerings to individuals, plan sponsors or companies via multiple channels (e.g., direct to employer, strategic partnerships). MSS is a strategically important business unit within Mount Sinai and is looking for team members who: Are comfortable “playing up” and “playing down” as needed to accomplish business objectives Work productively amidst ambiguity Thrive in fast-paced work environments Seek to improve the status quo MSS seeks a Senior Manager who will support the development of existing accounts and new go-to-market strategy. The Customer Senior Manager will support the sales of our specialty care, population health, and customer service assets into health care service offerings that offer the best customer value in the market. This work includes: Supporting Mount Sinai Solution’s go-to-market strategy Supporting and developing Sales Operations Developing Sales resources in support of expanding the Sales pipeline Cultivating and supporting existing customer accounts and Channel Partnerships The Customer Senior Manager is a highly visible role that will build account growth strategies and have significant opportunities to engage with senior leadership across the Mount Sinai Health System. The Senior Manager will also interface with key stakeholders from across the local, regional, and national healthcare market. They will own the end-to-end process from developing a strategy and business plan to the initial execution and ongoing management of business opportunities, including external partnerships where relevant.
Requirements
- Bachelor’s Degree required; Master’s in related field preferred
- Minimum of 4 years of professional experience in the health care industry
- Expertise in using Microsoft PowerPoint in developing presentations
- Strong communication and presentation skills
- Self-motivated team player
- Passion for health care as evidenced by academic or personal pursuits and professional experience
Nice To Haves
- Experience with leading strategy & management consulting firm(s), benefits consulting firm(s), and/or payer(s) a plus
- Proven experience in strategic account management, business development, or sales, ideally within the healthcare industry is a plus
- Demonstrated success managing high-revenue accounts and driving growth through innovative strategies is a plus
- Familiarity with employer-sponsored health plans, Union Health Funds, or similar healthcare customer segments is a plus
- Experience in a fast paced, corporate environment
Responsibilities
- Develop account growth strategies including leading activities related to developing our go-to-market strategy, inclusive of market segmentation and channel partnership strategy
- Support and develop sales operations, inclusive of sales resources, pitch decks, and sales lifecycle support from contracting through implementation
- Cultivate and support channel partnerships as part of sales pipeline expansion
- Manage existing prospects through sales lifecycle
- Growing revenue from existing customer base
- Work collaboratively across MSS Product, Operations, and Analytics teams
- Work across Mount Sinai Solutions and Mount Sinai Health System to deliver innovative solutions for
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
