Senior Manager, Credit Risk - New Initiatives

Toast

97d • $131,000 - $210,000

About The Position

The Fintech Risk team at Toast is responsible for driving risk-informed growth for the rapidly expanding Toast Fintech line of business. We are seeking a Senior Manager, Credit Risk to lead new initiatives that will shape the next chapter of Toast Capital’s lending business. In this role, you’ll oversee innovative risk strategies, evaluate and enable new product opportunities, and ensure our lending portfolio grows responsibly. You will manage a team of risk professionals, partner across Product, Data Science, Finance, and Engineering, and bring data-driven insights to influence decision-making at all levels.

Requirements

• 8-10 years of experience in credit risk management, ideally with exposure to consumer or small business lending.
• 3-5 years of team leadership experience in a fast-paced, growth-oriented environment.
• Strong understanding of credit risk frameworks, underwriting, and portfolio management.
• Proven experience supporting the launch and scaling of new lending products.
• Proficiency with analytical tools (e.g., SQL, Python, R) and risk modeling techniques.
• Strong strategic thinking and problem-solving skills, with a data-driven mindset.
• Excellent communication skills with the ability to influence cross-functional stakeholders and executive leadership.
• Experience in fintech, payments, or innovative lending products is highly desirable.
• Ability to work core EST hours.

Responsibilities

• Develop and execute credit risk strategies for new products and initiatives, ensuring alignment with Toast's growth goals and risk appetite.
• Design and refine underwriting standards, credit policies, and monitoring frameworks that support expansion into new customer segments and offerings.
• Champion innovation in risk assessment methodologies, leveraging advanced analytics and emerging tools.
• Lead, mentor, and develop a growing team of credit risk analysts, building expertise in underwriting, portfolio analytics, and policy design.
• Foster a culture of collaboration, curiosity, and continuous improvement.
• Attract and retain top credit risk talent.
• Monitor portfolio performance, delinquency trends, and emerging risks across both existing and new initiatives.
• Partner with Data Science to design and implement models, scorecards, and early warning systems.
• Conduct stress testing, scenario analysis, and deep-dive reviews to guide business decisions.
• Collaborate with Product, Finance, Operations, Engineering, and Compliance to design scalable, risk-managed lending products.
• Translate complex risk insights into actionable recommendations for senior leadership.
• Ensure new products and processes meet regulatory and compliance standards.
• Drive adoption of advanced analytics, machine learning, and automation in credit decisioning and monitoring.
• Stay ahead of industry trends to inform strategy and execution for next-generation risk management.

Benefits

• Competitive compensation and benefits programs.
• Flexible benefits to meet changing needs.
• Equity options for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior