Senior Manager, Credit & Collections

Vanta

105d

About The Position

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As we grow and evolve, we’re tackling increasingly complex and exciting accounting challenges. If you’re a detail-oriented, systems-savvy accounting professional who thrives in dynamic environments and wants to help shape the future of a rapidly growing company, we’d love to meet you. As our Senior Manager of Credit & Collections, you’ll lead and mentor a team of AR collection specialists while owning the end to end collections strategy for a global and growing customer base. You’ll oversee timely and accurate collections across segments, design scalable processes and build reporting to drive visibility to DSO, aging, and risk exposure. This role is a unique opportunity to shape the collections function, reduce risk, and contribute directly to healthy cash flow and sustainable growth.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field.
• 7+ years of AR or collections with at least 3 years in management or supervisory role.
• Proven track record of successfully managing AR and collections, preferably within the SaaS industry.
• Strong understanding of U.S. GAAP, particularly AR best practices.
• Experience working in a high-growth or fast-paced environment.
• Strong attention to detail, analytical skills, and comfort working in systems such as NetSuite, or similar ERP platforms.
• Exceptional analytical and problem solving skills.
• Self-starter with a collaborative mindset and strong communication skills.
• Ability to thrive in a fast-paced, cross-functional environment with competing priorities.

Responsibilities

• Lead, mentor, and develop a team of AR Collection specialists, setting clear performance goals and delegating tasks effectively to ensure productive workflow.
• Oversee timely and accurate collections of invoices from customers across all segments, tailoring collection strategies for each segment.
• Define, document, and implement end-to-end collections processes to support a growing and global customer base.
• Analyze AR Aging report, subscription accounts, and outstanding invoices to proactively identify high-risk accounts to prevent collections issues.
• Negotiate payment plans and settlements as necessary while ensuring a high level of customer service through our internal collections process.
• Collaborate with Sales, Account Management, Customer Success and Legal to address AR-related issues and improve customer satisfaction.
• Build reporting and dashboards to monitor collections performance, DSO, and aging metrics.
• Oversee AR tooling and implementation to ensure data integrity and proactively identify opportunities to streamline processes.
• Partner with Revenue Accounting to ensure proper revenue recognition, bad debt provisioning, and audit readiness.
• Design and implement internal controls to ensure collections activities comply with accounting standards, company policies, and regulatory requirements.
• Assess with external audits related to AR to ensure compliance with company policies, relevant compliance regulations and internal controls.

Benefits

• Industry-competitive compensation
• 100% covered medical, dental, and vision benefits with dependents coverage
• 16 weeks fully-paid parental Leave for all new parents
• Health & wellness and remote workplace stipends
• Family planning benefits through Carrot Fertility
• 401(k) matching
• Flexible work hours and location
• Open PTO policy
• 11 paid holidays in the US
• Offices in SF, NYC, London, Dublin, and Sydney

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees