Senior Manager, Corporate Communications

eBay • San Jose, CA

160d • $162,000 - $216,300

About The Position

We are seeking a dynamic and experienced Senior Manager of Corporate Communications to join our team. This role is pivotal in advancing eBay's dedication to supporting small to medium-sized businesses and entrepreneurs through strategic communication campaigns. The ideal candidate will be responsible for crafting and executing external communications strategies that highlight eBay's advocacy and the success stories of our sellers. As a key part of highlighting eBay's advocacy, this role will work closely with eBay's Government Relations, Seller Engagement and Regulatory teams.

Requirements

• A minimum of 10 years of relevant experience in corporate communications, public affairs, public policy or public sector communications.
• Proven track record of developing and executing successful communication campaigns with minimal direction.
• Extensive experience in storytelling and crafting narratives that highlight the achievements of entrepreneurs and small business owners.
• Strong self-motivation and the ability to work independently, managing multiple projects and deadlines effectively.
• Exceptional written and verbal communication skills, with the ability to convey complex ideas in a clear and engaging manner, with an AI-first approach.
• Demonstrated ability to build and maintain relationships with media, industry influencers, and external partners.
• Strong understanding of legislative and regulatory processes at the federal and/or state level.
• Experience with issue advocacy, public policy campaigns, and coalitions.
• Experience with tech, e-commerce, or highly regulated industries.
• Passion for eBay's mission and a deep understanding of the challenges and opportunities faced by entrepreneurs and small businesses.

Responsibilities

• Develop and implement comprehensive communication plans that showcase eBay's commitment to empowering entrepreneurs and small to medium-sized businesses.
• Create compelling narratives and storytelling initiatives that highlight the achievements and journeys of eBay sellers.
• Collaborate with eBay's Seller Engagement team.
• Manage executive communications messaging strategy and support content creation for company-wide events.
• Build and maintain strong media relationships to amplify eBay's advocacy efforts and increase visibility of our sellers' success stories.
• Work with global government relations (GR) teams to support comprehensive public affairs strategy.
• Keep GR teams informed of corporate announcements, messaging priorities, and communications goals.
• Work with GR to develop comprehensive public affairs regional strategies to include earned media, social media, policy events, policymaker engagements, and paid media.
• Support management of public affairs agency/agencies to drive proactive policy messaging.
• Support development of GR-specific talking points.
• Support amplification of coalition work.
• Arrange GR/policy focused interviews with eBay executives, sellers, and other stakeholders that support corporate narratives and eBay policy objectives.
• Manage media relations activities and social media amplification for GR and policy-focused events.
• Collaborate with cross-functional teams to ensure alignment and consistency in messaging across various platforms and initiatives.
• Monitor and analyze media coverage, trends, and public perception to refine communication strategies and maximize impact.
• Lead and manage Entrepreneur/SMB communications professional in Europe, fostering a media relations culture, embracing an AI-first mindset and driving impactful results.

Benefits

• 401(k) eligibility
• various paid time off benefits, such as PTO and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: General Merchandise Retailers
• Number of Employees: 5,001-10,000 employees