Senior Manager, Contract Operations

PayPal-posted 2 months ago
$111,500 - $191,950/Yr
Full-time • Senior
Hybrid • Austin, TX
5,001-10,000 employees
Credit Intermediation and Related Activities
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The Senior Manager, Global Contract Operations, is a strategic leader within the Legal Operations team, responsible for overseeing and setting direction for Contract Administration & Operations across the Americas, EMEA, and APAC. This role manages a high-performing global team, driving operational excellence and optimizing contract management through advanced AI-enabled technologies for efficient, accurate contract execution. The ideal candidate has deep expertise in contract operations, technology integration, and stakeholder management, consistently delivering business results and fostering continuous improvement.

  • Oversee the contract administration process from negotiation to execution
  • Ensure compliance with contractual terms and conditions
  • Manage contract renewals, amendments, and terminations
  • Review and approve contract drafts to ensure accuracy and consistency
  • Collaborate with internal teams to resolve contract-related issues
  • Provide guidance on contract risk management and mitigation strategies
  • Maintain organized records of all contracts and related documentation
  • Monitor contract performance and enforce obligations as needed
  • Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
  • Education: Bachelor's degree in law, Business Administration, or related field.
  • Experience: 7+ years in contract management, legal operations, or commercial law with demonstrated experience in technology-driven contracting process transformation.
  • Contracting Acumen: Extensive experience drafting and negotiating commercial agreements, with strong knowledge of contract law.
  • Technical Expertise: Proven track record of leveraging CLM systems with AI-powered contracting features to accelerate contract execution and suggest areas of improvement to the contracting platform to meet changing business needs.
  • Project Leadership: Strong program management skills, with experience delivering large-scale cross-functional initiatives on time and on budget with limited resources.
  • Global Mindset: Experience managing multi-region teams and navigating complex, matrixed organizations and building solutions with global mindset.
  • Analytical Skills: Data-driven approach to decision-making with the ability to interpret metrics, identify trends, and propose solutions.
  • Communication Skills: Exceptional written, verbal, and presentation skills with the ability to influence at the executive level.
  • Operational Excellence: Standardize contract templates, approval flows, documentation, and signature protocols globally.
  • Ensure alignment with stakeholders (Legal, Procurement, Sales, Treasury, Finance) on process improvements, policy updates, and technology enhancements.
  • JD or equivalent legal qualification is strongly preferred.
  • Legal qualification and prior practice experience in commercial, technology, or corporate law.
  • Experience in payments, fintech, or other highly regulated industries.
  • Knowledge of emerging AI applications in legal and contracting domains.
  • Flexible work environment
  • Employee shares options
  • Health and life insurance
  • Annual performance bonus
  • Equity
  • Medical, dental, vision, and other benefits
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