Senior Manager, Contract Operations

PayPal • Washington, DC

68d • $111,500 - $191,950 • Hybrid

About The Position

The Senior Manager, Global Contract Operations, is a strategic leader within the Legal Operations team, responsible for overseeing and setting direction for Contract Administration & Operations across the Americas, EMEA, and APAC. This role manages a high-performing global team, driving operational excellence and optimizing contract management through advanced AI-enabled technologies for efficient, accurate contract execution. The ideal candidate has deep expertise in contract operations, technology integration, and stakeholder management, consistently delivering business results and fostering continuous improvement.

Requirements

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
• Education: Bachelor's degree in law, Business Administration, or related field.
• Experience: 7+ years in contract management, legal operations, or commercial law with demonstrated experience in technology-driven contracting process transformation.
• Contracting Acumen: Extensive experience drafting and negotiating commercial agreements, with strong knowledge of contract law.
• Technical Expertise: Proven track record of leveraging CLM systems with AI-powered contracting features to accelerate contract execution and suggest areas of improvement to the contracting platform to meet changing business needs.
• Project Leadership: Strong program management skills, with experience delivering large-scale cross-functional initiatives on time and on budget with limited resources.
• Global Mindset: Experience managing multi-region teams and navigating complex, matrixed organizations and building solutions with global mindset.
• Analytical Skills: Data-driven approach to decision-making with the ability to interpret metrics, identify trends, and propose solutions.
• Communication Skills: Exceptional written, verbal, and presentation skills with the ability to influence at the executive level.

Nice To Haves

• Operational Excellence: Standardize contract templates, approval flows, documentation, and signature protocols globally.
• JD or equivalent legal qualification is strongly preferred.
• Legal qualification and prior practice experience in commercial, technology, or corporate law.
• Experience in payments, fintech, or other highly regulated industries.
• Knowledge of emerging AI applications in legal and contracting domains.

Responsibilities

• Oversee the contract administration process from negotiation to execution
• Ensure compliance with contractual terms and conditions
• Manage contract renewals, amendments, and terminations
• Review and approve contract drafts to ensure accuracy and consistency
• Collaborate with internal teams to resolve contract-related issues
• Provide guidance on contract risk management and mitigation strategies
• Maintain organized records of all contracts and related documentation
• Monitor contract performance and enforce obligations as needed

Benefits

• Flexible work environment
• Employee shares options
• Health and life insurance
• Annual performance bonus
• Equity
• Medical, dental, vision, and other benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees