Senior Manager, Concessions
About The Position
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Drive the game day experience and beyond! Reporting to the Assistant Operations Director, as the Senior Manager of Concessions, you will assist in leading our concessions operations to ensure seamless service, exceptional quality, and operational excellence. You will assist in overseeing financial performance, team leadership, and client satisfaction in a dynamic sports and entertainment setting.
Requirements
- Bachelor’s degree in hospitality, business, or related area; 5 years of large format retail, foodservice, or restaurant manager level experience will be considered in lieu of degree.
- 5+ years of combined supervisory and management experience in large format retail, concessions, foodservice, or hospitality management
- Proficiency in budgeting, scheduling, and operational strategy
- Proficiency in Microsoft Office Suite and POS systems
- Must be able to work a flexible schedule - including days, evenings, weekends and holidays
Responsibilities
- Lead and manage all day-to-day concessions operations
- Develop and oversee financial and operational strategies
- Collaborate with culinary and operations teams to optimize guest experience
- Recruit, train, and manage concessions leadership and hourly staff
- Ensure compliance with all health and safety regulations
- Drive revenue through innovative promotions and strategic planning
- Maintain strong client relationships and communicate operational success
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
