BMO-posted 8 months ago
$110,000 - $204,100/Yr
Full-time • Senior
Credit Intermediation and Related Activities

The Senior Manager, Compliance & Operational Risk Enablement at BMO provides subject matter expertise in the design, development, management, and implementation of assigned projects from business case development through execution. This role works across BMO to deliver specific project/program business results in alignment with overall group goals. The position involves developing long-term strategic recommendations to optimally position BMO and pursue market opportunities, identifying business development opportunities, and developing tactical national program recommendations in consultation with business development managers. The Senior Manager is responsible for developing and managing relationships with divisional and market contacts, leveraging internal and external data to identify, analyze, and size opportunities, and monitoring competitive activities. This role also includes acting as a trusted advisor, influencing and negotiating to achieve business objectives, and providing strategic input into business decisions.

  • Curates policy and procedures.
  • Works with 2nd line partners to design policy changes and garner approvals.
  • Acts as Subject Matter Expert.
  • Reviews and manages Customer Complaints oversight for the business.
  • Reports on trending and escalates as needed.
  • Risk assesses policies, procedures, and workflows.
  • Implements controls in alignment with applicable regulations.
  • Develops long-term strategic recommendations to optimally position BMO.
  • Identifies business development opportunities and develops tactical national program recommendations.
  • Develops and executes a business plan to achieve client retention objectives.
  • Continuously monitors program performance and external environment for effectiveness.
  • Acts as a trusted advisor to assigned business/group.
  • Influences and negotiates to achieve business objectives.
  • Conducts independent analysis and assessment to resolve strategic issues.
  • Collaborates with internal and external stakeholders to meet business objectives.
  • Designs and produces regular and ad-hoc reports, and dashboards.
  • Leads or participates in defining the communication plan designed to positively influence or change behaviour.
  • Typically 7+ years of relevant experience.
  • Post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Solid knowledge of Lean process improvement methodology.
  • Familiar with established process analysis and improvement tools.
  • Solid knowledge of testing strategies, test plans, and execution.
  • Solid understanding of the business unit's risk and regulatory requirements.
  • Solid experience with process and/or project management.
  • Knowledge of MS Access is desirable.
  • Verbal & written communication skills - In-depth / Expert.
  • Analytical and problem solving skills - In-depth / Expert.
  • Influence skills - In-depth / Expert.
  • Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
  • Able to manage ambiguity.
  • Data driven decision making - In-depth / Expert.
  • Health insurance
  • Tuition reimbursement
  • Accident and life insurance
  • Retirement savings plans
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